Crystal Magee

504-258-7482 (cell)

PROFESSIONAL SUMMARY

Experienced laboratory professional with 27 years of expertise in lab operations, safety coordination, and team leadership. Recognized with the Monsanto Achievement Award in 1995 and BBS Best Practices Award in 2010 for outstanding contributions. Skilled in training and development as a Project Concord/SAP Super User & Trainer, Plantwide Diversity Facilitator, and Crucial Confrontations Trainer & Team Lead. Proven ability to manage large teams, improve laboratory efficiency, and promote safety engagement programs.

WORK EXPERIENCE

Labortory First Line Supervisor (50% remote)
01/2021 - 01/2024
• Manage a large team through identifying development opportunities
• Quickly adapted to new requests and needs on a daily basis
• Receive and quickly respond to emails and requests from a workforce up to 700 employees
• Used ScheduleSource daily to schedule and manage a team of over 40 employees
• Identified opportunities to improve laboratory efficiency and quality
• Use development and performance tools to set goals and review progress
• Managed department spending through reviewing and approving expense reports
• Developed relationship with customers to ensure timely and accurate results
Behavior Based Safety Site Coordinator (30% remote)
01/2015 - 01/2021
• Manage and promote the plant’s Behavior Based Safety Program
• Manage and promote the plant’s Safety Engagement Program (EmPart)
• Create, organize and deliver Crucial Confrontations training to site population and Bayer/Monsanto North America sites
• Create, organize and deliver Collaborant training to North America ESH groups
• Facilitate BBS participation in site incident investigations
• Provide BBS support & education during plant safety audits (ES&H corporate, insurance, Lock Out-Tag Out, VPP Recertification, etc.)
• Assist with site Ergonomics program as a trained Ergonomist by completing ergo assessments and improving site practices
Lab Training Specialist/ISO Representative
01/2013 - 01/2015
• Develop & maintain job specific training modules for skills assessment
• Maintain training records, test, and data base for testing software system
• Responsible for management of the qualification, progression assessment and requalification system
• Management of Lab ISO 9001, ISO 17025, RC 14001 system and document control
• Implementation and training of ISO 17025 in Tech Release area
Lab Quality Tech
01/2005 - 01/2013
• Prepare standard and control solutions for entire lab
• Review chromatograms, calibration curves and plots for shift technicians
• Work with technicians to identify and correct quality issues with instrumentation, samples and analysis
• Assist with ISO audits, manage laboratory document control and perform corrective action items
• Instrument troubleshooting to help identify quality related issues
• Procedure review and validation alongside lab chemists
Plant Quality Coordinator / Lab Training Coordinator
01/1996 - 01/1998
• Manage the plant’s product specification system
• Review supplier audits and ratings
• Coordinate plantwide quality events
• Deliver lab new hire orientation/training and training for production technicians
Shipping Technician & Special Analysis
01/1993 - 01/1996
• IATA and DOT certified shipment of hazardous and non-hazardous plant chemical samples
• Responsible for keeping all documentation for shipments as regulated by federal guidelines
• Analysis of recycled carbon samples and many other special analyses required by the plant
• Calibration of all APAP instruments required by ISO and FDA guidelines
Shift Technician
01/1991 - 01/1993
• Provided qualified coverage for a total of 7 different lab jobs (APAP, ACL, GIFP, Tech, Formulation, GIIP, Tech 2/3 Satellite)
• Responsible for managing relief coverage to minimize overtime
• Analysis of emergency or special analysis
• Provided support for special projects and research analysis
• Annual validation of chromatography system, data management system and SAP Quality Module
• Exhibit knowledge and compliance to ISO 9001 and FDA guidelines
• Provided aid to engineers during specialized projects by identifying trends and outlying data
• Analysis involved titration, cumulative calculations, high pressure liquid chromatography, gas chromatography, and atomic absorption
• Responsible for calibration for all ISO and FDA regulated instruments
Shift Technician
01/1998 - 01/2005
• Provided qualified coverage for a total of 7 different lab jobs (APAP, ACL, GIFP, Tech, Formulation, GIIP, Tech 2/3 Satellite)
• Responsible for managing relief coverage to minimize overtime
• Analysis of emergency or special analysis
• Provided support for special projects and research analysis
• Annual validation of chromatography system, data management system and SAP Quality Module
• Exhibit knowledge and compliance to ISO 9001 and FDA guidelines
• Provided aid to engineers during specialized projects by identifying trends and outlying data
• Analysis involved titration, cumulative calculations, high pressure liquid chromatography, gas chromatography, and atomic absorption
• Responsible for calibration for all ISO and FDA regulated instruments

EDUCATION

West St. John High School
Southern University A&M
Xavier University

SKILLS

CERTIFICATIONS

ISO 9001 Auditor
RC 14001 Auditor
ISO 17025 Certification
Certified Ergonomics Assessment Specialist
Certified Behavior Based Ergonomics Specialist
Crucial Confrontations and Crucial Accountability Master Trainer
COSS Specialist