Engr. Usman Afzal

[email protected] • +92 334 050 1265 • Islamabad, Pakistan
LinkedIn: linkedin.com/in/usman-afzal-minhas • GitHub: EngrUsmanAfzal

PROFESSIONAL SUMMARY

Experienced IT and HR professional with a proven track record in managing IT operations, providing technical support, and optimizing recruitment processes. Skilled in troubleshooting hardware and software issues, configuring network infrastructure, and implementing cybersecurity measures. Adept at conducting end-to-end recruitment, maintaining HR databases, and enhancing employee engagement. Committed to driving operational efficiency and supporting organizational growth through effective technology and human resource management.

WORK EXPERIENCE

IT Specialist
05/2024 - Present
Riphah International University
• Manage and troubleshoot hardware, software, and network systems
• Provide technical assistance and IT support across departments
• Configure and maintain routers, switches, and network infrastructure
• Implement cybersecurity measures and assist in system upgrades
IT & Admin Executive
11/2024 - 05/2025
Leaders BPO
• Oversaw IT operations and administrative coordination
• Maintained company databases, systems, and digital infrastructure
• Provided network and hardware support for smooth office operations
• Supported HR and operations in process optimization
HR Recruiter (Contract)
05/2025 - 05/2025
Brave BPO
• Conducted end-to-end recruitment including sourcing, screening, and onboarding
• Maintained HR databases and coordinated with hiring managers
• Improved recruitment efficiency through structured hiring processes
HR & Marketing Executive
06/2025 - 10/2025
Leaders BPO
• Managed HR operations including payroll coordination and employee engagement
• Supported marketing campaigns through digital strategy and content creation
• Analyzed campaign results to improve marketing performance
• Enhanced employer branding and company visibility

EDUCATION

Bachelor of Science in Software Engineering
Riphah International University

SKILLS

CERTIFICATIONS

CCNA
Cisco Networking Academy
CCNP
Cisco Networking Academy
CCSI
Cisco Networking Academy
IT Essentials
Cisco Networking Academy
Networking Basics
Cisco Networking Academy
Networking Fundamentals
Juniper Open Learning
Routing & Switching
Huawei
Networks and Network Security
Google
Microsoft Certified Solutions Expert (MCSE)
Microsoft
IT Support Specialist
Google
Cloud Computing
IBM Skills Build
CS50’s Introduction to Computer Science
Harvard University
Programming Essentials in C++
Cisco Networking Academy
Introduction to C++
Simplilearn / SkillUp
C++ Classes and Objects (Guided Project)
Object-Oriented Data Structures in C++
University of Illinois Urbana-Champaign
Data Structures
University of California, San Diego
JavaScript Algorithms and Data Structures
freeCodeCamp
Responsive Web Design
freeCodeCamp
Data Analytics
Microsoft
Power BI (Business Intelligence)
Microsoft
Introduction to Cybersecurity
Cisco Networking Academy
Digital Forensics and Cybersecurity
Cyborts
Foundations of Project Management
Google
AI Product Management
Microsoft
Procurement and Contract Management
UniAthena
Methods for Solving Problems
University of Colorado Boulder
Effective Problem Solving and Decision Making
University of California
Human Resource Management
Great Learning
Human Resources: Recruitment and Selection
OpenLearn
Human Resources Analytics
University of California, Irvine
Supply Chain Management
UniAthena
Fundamentals of Digital Marketing
Google Digital Garage
Social Media Marketing
Google Digital Garage
Inbound Marketing
HubSpot Academy
Content Marketing
HubSpot Academy
Email Marketing
HubSpot Academy
Marketing Analytics Foundation
Meta
E-commerce
SK Genesis
Microsoft Office
Corvit
Spoken English
Austin International
Photography & Videography
Dice Studio
Graphic Designing
Dice Studio