Fatima

[email protected] • 9210551818 • New Delhi, IND

PROFESSIONAL SUMMARY

Dedicated and detail-oriented Front Desk Executive with excellent communication skills and a warm demeanor. Proficient in managing front desk operations, handling phone calls, and providing exceptional customer service.

WORK EXPERIENCE

Academic coordinator
01/2016 - 01/2022
MIS NURSING & NEET INSTITUTE
• Course planning and scheduling: Coordinating course schedules, timetables, and room assignments
• Student support: Assisting students with academic-related queries, advising, and guidance
• Faculty support: Collaborating with faculty members on course development, curriculum planning, and academic projects
• Data management: Maintaining accurate records of student enrollment, attendance, and academic performance
• Communication: Coordinating communication between students, faculty, and administration
Receptionist
05/2023 - 03/2025
CONTINUA KIDS PVT LTD
• Managed front desk operations, including phone calls and emails
• Provided exceptional customer service to clients and visitors
• Collaborated with colleagues to ensure seamless operations
• Greeted clients and visitors, managing appointments and schedules
• Handles phone calls, emails, and messages, ensuring timely responses

EDUCATION

BA HONORS POLITICAL SCIENCE GRADUATION
01/2016
MIS NURSING & NEET INSTITUTE
MA POLITICAL SCIENCE (POST GRADUATION)
01/2018
NET USC
01/2018
B.Ed. Special education (LD)

SKILLS