KUMAR KANAGARAJ

[email protected] +91-9843933499

PROFESSIONAL SUMMARY

Senior System Engineer and IT Infrastructure Manager with 18 years of proven expertise in designing, implementing, and optimizing enterprise-level systems across cloud platforms such as Azure and AWS. Adept at leading cross-functional teams to deliver scalable solutions, including IAM POC and Active Directory integrations, resulting in a 30% improvement in system uptime and a 25% reduction in operational costs. Skilled in virtualization technologies like VMware ESXi and Hyper-V, with a strong focus on automation and DevOps practices to enhance infrastructure efficiency and security.

WORK EXPERIENCE

Manager – IT Infra
10/2021 - 01/1970
Appviewx Private Limited
Maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Plan, organize, control and evaluate IT and electronic data operations regularly
Managing IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance on regular basis
Design, develop, implement and coordinate systems, policies and procedures for the organization based on the requirement
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
Ensuring to secure data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Identifying opportunities for team training and skills advancement
Audit systems and assess their outcomes regularly and received the ISO Certification for information security
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Technical Lead
08/2019 - 10/2021
Wipro Limited
Leading a team of 35 members to support the customer environment
Managing multiple clients on the same shift schedule
Supporting over 4000 customer servers remotely
Leading & implementing ESXi host upgrade project and Active Directory Domain controller’s upgrade projects
Adhering to ITIL Process like incident management, change management, problem management
Working with team/customers for developing proper RCAs for problem records
Part of all priority 1/2 major incidents bridge to solve problems within SLA
Planning, designing, leading and executing technical solutions and improvements for all activities
Bridging with team members, management, and clients to ensure project standards
Identifying risks and forming remediation plans
Analyzing existing operations and scheduling training sessions for improvements
Keeping up-to-date with industry trends and developments
Sr. System Engineer
06/2016 - 08/2019
Cygate Cloud Services Pvt Ltd
Lead day-to-day operational support for server and storage management
Windows server administration including installing and managing various operating systems & applications
VMware Infra Administration: Creating VCenter server for customers with HA, DRS enabled
Storage Administration: Creating and expanding LUNs for VMware environment
Overseeing Windows server patch management using tools such as WSUS and SCCM
Managing complete backup infrastructure using Veeam backup & replication software
Planning and implementing server migrations for customer needs
Sr. IMS Engineer
08/2015 - 06/2016
Virtual Tech Gurus India Pvt Ltd
Created Cloud (Active/Active) Windows Server 2012 R2 environments across two geographically located Datacenters
Developed new virtual infra based on client requirements on AWS Cloud and other providers
Performed P2V, V2V technologies as per client requirement
Monitored and managed performance of ESX servers and Virtual Machines
Server Engineer
01/2010 - 08/2015
Ugam Solutions Pvt. Ltd
Worked on Active Directory migration from Windows 2003 to Windows 2008R2
Managed infrastructures critical servers including VMware and Citrix hosts, Exchange servers, SQL cluster
Managed Active Directory Domain infra and Exchange Server infrastructure effectively
Performed server patching and server hardening as per requirement
System Service Engineer
06/2007 - 01/2010
Digital Systems
Managed servers, network & desktops coordinating with vendors
Provided technical support to customers on Windows server 2003 as per client requirements
Installed OS, application software & conducted troubleshooting for optimized performance
Senior Systems Engineer
08/2023 - Present
WPP
Manage end-to-end IT infrastructure, including servers, networks, storage, and security
Lead major migration projects: on-prem to cloud, email, Citrix to DaaS, and server upgrades
Implement and maintain compliance with ISO standards and manage security tools like Qualys
Oversee cloud (Azure, AWS) and on-prem virtual environments (VMware, Hyper-V)
Coordinate infrastructure projects, backups, DR, and disaster recovery plans
Manage network devices, Palo Alto firewalls, and data center collocations
Conduct regular audits: ISO, file, and security
Deploy and administer SCCM, Intune, Active Directory, DNS, DHCP
Handle hardware: servers, SAN/NAS storage, backup devices
Lead technical teams, coordinate vendors, and manage budgets
Support critical operations with proactive monitoring and troubleshooting

EDUCATION

Bachelor of Science (BSC-Electronics)
08/2007 - 08/2007
Bharathiyar University - PSG College of Arts and Science , Coimbatore
H.S.C. Examination
05/2004 - 05/2004
K.K.Naidu Hr. Sec School , Coimbatore
S.S.L.C
05/2002 - 05/2002
TRA Hr. Sec School , Coimbatore

SKILLS