PRIYA SISODIYA

[email protected] • +91 - 9971012229
LinkedIn: LinkedIn • GitHub: Github

PROFESSIONAL SUMMARY

Dynamic and results-driven Project Manager with over 8 years of experience leading cross-functional initiatives across IT, Telecommunications, Startups, and Healthcare AI sectors. Expertise in Agile and Waterfall project management methodologies, strategic planning, customer onboarding, change management, resource management, and business operations. Skilled at optimizing processes, enabling analytics-driven decision-making, and ensuring project alignment with organizational objectives. Recognized for fostering high-performing teams, removing operational roadblocks, and implementing process improvements that enhance efficiency and deliver superior project outcomes. Proven track record of managing MVPs in Agile environments, conducting data analysis to support strategic initiatives, and contributing to product innovation. Passionate about leveraging emerging technologies and actionable insights to enhance user experiences and drive sustainable business growth.

WORK EXPERIENCE

Senior Project & Strategic Initiatives Manager
05/2021 - Present
Raapid
• Successfully managed onboarding projects for multiple health plans and provider groups, coordinating internal product, data, and compliance teams to meet tight go-live timelines
• Supported API and HL7 integration efforts to ensure data compatibility
• Built onboarding guides to improve client experience and reduce implementation time by 20%
• Worked closely with the Product team to launch enhancements like DSP Framework integration and AI-augmented coding improvements
• Ran pilot programs with select clients, gathered usability feedback, and participated in iterative refinement cycles
• Helped prioritize product features based on customer impact and market needs
• Designed and executed client success initiatives that boosted retention rates
• Built client health scorecards based on usage, outcomes, and support touchpoints
• Led QBRs with key clients to review performance metrics, address concerns, and identify upsell opportunities, contributing to a 15% increase in client renewal rates
• Conducted impact analysis on product changes to assess risks and support decision-making
• Worked with stakeholders to address blockers proactively and ensure smooth project delivery
• Facilitated Scrum ceremonies (Sprint Planning, Reviews, Retrospectives), enforced Agile principles and Three Amigos (collaborative refinement) to ensure smooth delivery and team efficiency
• Proactively identified blockers and helped the team stay aligned with sprint goals
• Partnered with BI consultants to analyse database structures and manage information, enabling more accurate and effective operational reporting and decision-making
• Provided mentorship and training to junior Project coordinators, ensuring they were well-versed in Raapid products, Agile methodologies, and the US healthcare domain
Project Manager
05/2021 - 06/2022
Rawtech trade
• Built the company operations from scratch by setting up internal workflows, processes, and project tracking systems
• Led vendor onboarding, finance setup, and legal documentation to ensure a compliant and smooth launch
• Managed the complete website project lifecycle — from vendor selection to final delivery
• Defined scope, wireframes, design feedback, UAT testing, and go-live activities, resulting in a 100% on-time launch and 20% faster user navigation based on beta feedback
• Coordinated with technical teams to gather detailed client requirements and translate them into actionable development tasks
• Contributed to the creation of Work Breakdown Structures (WBS) and assisted in estimation for project timelines and resources
• Introduced lightweight Agile practices by setting up weekly sprints, retrospectives, and backlog grooming sessions even in a startup environment
• Helped prioritize tasks efficiently, leading to a 25% faster product iteration cycle
• Created weekly dashboards for founders and investors, covering KPIs like website traffic, revenue growth, new partner acquisition, and operational risks
• Maintained 90%+ stakeholder satisfaction on project updates and delivery timelines
Project Coordinator
03/2018 - 11/2020
Vodafone Pvt. Ltd.
• Assisted project managers in coordinating telecom infrastructure rollout projects
• Maintained project schedules, updated trackers, and ensured timely communication between cross-functional teams and vendors
• Created and maintained project documentation including status reports, MOMs (Minutes of Meetings), risk logs, and change requests
• Helped streamline reporting which improved project update cycles by 15%
• Served as a key point of contact for internal teams and external vendors
• Scheduled meetings, prepared project briefs, and ensured smooth information flow
• Monitored project risks and maintained issue logs
• Escalated blockers promptly to project leads, helping reduce project delays
• Recommended improvements in project tracking templates and documentation practices, which were later adopted across two departments for better visibility and consistency
• Supported the early adoption of Agile methodologies in some internal IT projects by assisting in sprint planning, retrospective coordination, and backlog updates
Research Analyst
08/2016 - 03/2018
WNS Pvt Ltd
• Conducted in-depth data mining and research to build and maintain a comprehensive database of qualified leads for IT services and products
• Generated B2B leads through various channels, including LinkedIn, ZoomInfo, Yellow Pages, and other online platforms, focusing on identifying decision-makers and their contact details
• Researched and identified potential clients globally, targeting key industries and companies for new business opportunities in IT services
• Followed up with qualified leads and existing clients to nurture relationships, ensure satisfaction, and advance them through the sales cycle
• Utilized platforms like LinkedIn and ZoomInfo to find and verify company contacts and decision-makers, ensuring accurate and up-to-date information
• Collaborated with the sales and marketing teams to align lead generation efforts with business development goals and sales strategies

EDUCATION

B.Sc Information Technology
01/2012 - 01/2015
Bharati Vidyapeeth University

SKILLS

PROJECTS

Client Onboarding and Implementation
• Acted as the main point of contact for new clients, gathering their requirements and setting up initial system configurations
• Organized training sessions and created onboarding documents to ensure clients could start using the platform confidently
Product Launch and Enhancements
• Worked closely with product and tech teams to manage timelines, track progress, and ensure all deliverables were completed before launch
• Collected early feedback from clients after launch and coordinated quick fixes and updates with the engineering team
Startup Launch and Market Expansion
• Set up the company's website, branding, and initial operational processes by managing external vendors and internal resources
• Planned and executed market entry activities, including online campaigns, partnerships, and product listings
Telecom Project Coordination
• Supported senior project managers by tracking project milestones, updating documentation, and ensuring tasks were completed on schedule
• Communicated with different departments to gather updates and resolve minor project roadblocks quickly

CERTIFICATIONS

Certified Scrum Master (CSM)
Scrum Alliance
LinkedIn Learning – Data Analytics, Product Management, Agile Project Management Certification
LinkedIn Learning
NVIDIA – Generative AI
NVIDIA