PROFESSIONAL SUMMARY

I’m a people-loving HR leader who’s spent over ten years weaving vibrant, inclusive workplace cultures where everyone’s potential gets a chance to shine. Imagine someone who’s not just built strategic HR blueprints but turned them into living, breathing ecosystems—boosting employee engagement and retention with a spark of creativity and a whole lot of heart. I’ve also poured my energy into game-changing community initiatives, like launching financial cooperatives that empower women to dream big and build stronger futures. With a knack for flipping challenges into opportunities, I thrive on bringing diverse voices together, creating teams of synergy and purpose.

WORK EXPERIENCE

HR Associate
04/2025 - 10/2025
Fourcore Integrated Services , Abuja
• Developed and implemented Standard Operating Procedures (SOPs) to standardize HR processes, enhancing operational consistency and reducing errors.
• Led team retention and alignment initiatives, resulting in improved employee engagement and reduced turnover through targeted strategies.
• Facilitated team bonding activities and created mini voice circles to promote open communication and collaboration among staff.
• Performed granular capacity assessments to identify skills gaps, enabling tailored training programs and optimized resource allocation.
Financial Operations/Board Member
09/2015 - 10/2025
Sarauniya Zaitun Multipurpose Cooperative , Bauchi
• Established the cooperative from scratch, overseeing registration, constitution development, and operational frameworks to empower women.
• Grew the deposit base and expanded loans annually by 50%, enhancing financial stability and resource access for members.
• Achieved asset growth of over ₦7M and annual net profit of ₦1.5M through strategic investments.
• Facilitated financial loans and grants to over 100 local women annually, demonstrating expertise in financial management, risk assessment, and partnership development.
Operations/HR/Administrative Officer
04/2015 - 03/2025
New Creation Works and Services LTD , Bauchi
• Established HR infrastructure from scratch, ensuring 100% compliance with regulations; recruited and onboarded a founding team of 46 employees.
• Provided advisory support to management on recruitment, employee recognition, promotions, and performance management.
• Led the establishment and growth of the organization as a reputable player in project management consulting, managing cross-functional teams to drive project success and achieve milestones.
• Organized departments for streamlined workflows, resulting in a 25% reduction in operational costs.
• Maintained accurate records for invoices, payments, and financial reports; enhanced office productivity through staff management and task coordination.
• Oversaw inventory activities, including ordering, stocking, and shipment receiving; managed sensitive data with strict access controls and storage protocols.
• Created, prepared, and delivered reports to various departments, supporting administrative and project needs.
Recruitment Assistant
10/2024 - 02/2025
HR Patners: NexusHR Consulting, AskREO , Remote
• Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with legal regulations and company policies.
• Tracked key dates and deadlines; maintained personnel lists.
• Hired employees and initiated new hire paperwork processes.
• Corresponded promptly with applicants; coordinated and conducted interviews
Team Lead (Customer Service/Operations/Marketing)
05/2007 - 02/2015
Ecobank Nigeria LTD , Warri/Jos/Bauchi
• Led a high-performing customer service team to deliver organized front-end services using CRM systems.
• Provided support to the Operations Supervisor and Branch Service Manager, including report rendition, customer feedback, branch budgeting, events management, and travel arrangements.
• Created lasting first impressions that increased patronage, revenue generation, and branch profit margins.
• Successfully led a cross-functional team in implementing an ERP system, enhancing financial controls, data accuracy, and streamlined processes.

EDUCATION

Bachelor Of Engineering
09/2000 - 04/2006
Abubakar Tafawa Balewa University Bauchi , Bauchi

SKILLS

Technical Skills: HRIS Implementation, Financial Reporting, Budgeting, Performance Metrics, Capacity Assessment, Regulatory Compliance, Recruitment Marketing, Onboarding Processes
Soft Skills: Project Management, Strategic Planning, Team Management, Employee Engagement, Problem Solving, Multitasking, Administrative Coordination, Confidentiality Handling
Tools: Microsoft 365, Google Workspace
Other: Talent Acquisition, Record Management

CERTIFICATIONS

Human Resource Management
04/2025
La Plage Meta Verse
International Office Management
04/2025
La Plage Meta Verse
Principles of Buisness Documentation and Administrative Service
10/2025
Allison Online Learning
International Work Ethics
04/2025
La Plage Meta Verse
International Volunteering
04/2025
La Plage Meta Verse
Diploma in Effective Human Resource Administration
10/2025
Allison Online Learning
Basic Banking
05/2008
Ecobank Nigeria

ACHIEVEMENTS

• Developed and implemented Standard Operating Procedures (SOPs) to enhance HR process efficiency.
• Conducted thorough pre-employment screenings, ensuring full compliance with legal regulations.
• Built an HR infrastructure from scratch, achieving 100% compliance and onboarding 46 employees while reducing operational costs by 25%.
• Founded the cooperative, growing its deposit base and loan portfolio by 50% annually, with assets reaching over ₦7M.
• Led the implementation of an ERP system, improving financial controls and boosting branch profitability.