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CRM (Customer Relationship Management) Specialist Experienced in managing CRM systems to improve customer engagement, sales processes, and business growth
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CRM Implementation and Management: Hands-on experience in setting up, customizing, and maintaining CRM software
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Customer Data Analysis: Skilled in analyzing customer data to identify patterns, improve targeting, and increase retention
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Automation and Workflow Management: Proficient in creating automated email campaigns, task reminders, and follow-up sequences to streamline communication
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Lead and Contact Management: Strong ability to organize, update, and manage customer and sales data for better lead tracking and reporting