Sonali Aakash Suryawanshi

[email protected] • +91-7506541561 • A/201, New Yashodeep CHS, Plot No. 53, Sector-4A, Koparkhairne, Navi Mumbai – 400709

PROFESSIONAL SUMMARY

To secure a challenging position that allows me to learn new skills, contribute meaningfully to organizational growth, and realize my full potential in a dynamic work environment.

WORK EXPERIENCE

HR Service Delivery Associate – SAP
09/2024 - Present
Accenture , Mumbai, Maharashtra
• Managed end-to-end payroll for UK employees and contractors, ensuring accurate gross-to-net calculations
• Applied correct tax codes and handled updates from HMRC, resolving discrepancies
• Processed statutory payments including SSP, SMP, SPP, and ShPP
• Administered pension auto-enrolment, assessed eligibility, and submitted contributions to providers (e.g., NEST, The People’s Pension)
• Prepared year-end reports including P60s and P11Ds; reconciled PAYE liabilities and supported audits
• Proficient in SAP, Success factor,Zendesk
• Ensured GDPR compliance and implemented role-based access controls
• Liaised with HR and Finance for onboarding, payroll journals, and employee queries
Payroll Associate – Workday
05/2022 - 03/2024
Wipro Ltd (Digital Operations)
• Processed payroll for US and Canadian employees using Workday
• Researched tax discrepancies, LOA adjustments, and over/underpayments
• Handled W-4 and state tax forms; created overpayment letters
• Validated integrations and compliance reports using Excel
• Managed on-cycle and off-cycle payroll settlements
• Interacted with clients (AIG & Corbridge) to resolve payroll issues
• Updated SOPs and ensured timely completion of all payroll activities
• Achievements:
• Recognized for consistently meeting deadlines
• Received Annual Platinum Award for managing two full-source client accounts simultaneously
Revenue Cycle Representative
04/2021 - 05/2022
Inventurus Knowledge Solutions
• Processed patient payments via cash, cheque, and credit card
• Handled ERA batch processing and corrected exceptions
• Transferred balances to secondary insurers and managed denial postings
• Re-billed claims, processed insurance payments, and executed write-offs
Customer Service Executive (Backend)
09/2019 - 05/2020
Hexaware Technologies
• Supported the Sabre team in backend operations
• Reviewed hotel access requests using GDP application
• Ensured timely case closures in Salesforce
• Communicated updates and resolved queries via email

EDUCATION

Bachelor of Commerce
01/2017 - 01/2018
JVM’s Mehta College, Airoli (Mumbai University) GPA: Second Class
HSC
01/2013 - 01/2014
JVM’s Mehta College, Airoli (Mumbai University) GPA: Second Class
SSC
01/2011 - 01/2012
Smt. Radhikabai Meghe Vidyalaya, Airoli (Maharashtra State Board) GPA: First Class

SKILLS

Technical Skills: Payroll Processing, Data Analysis, Formulas, Pivot Tables, VLOOKUP
Soft Skills: Attention to Detail, Time Management, Communication, Team Collaboration
Tools: MS Excel, MS Word, SAP Payroll, SuccessFactors, Zendesk, Workday
Other: English, Hindi, Marathi

ACHIEVEMENTS

• Recognized for consistently meeting deadlines and awarded the Annual Platinum Award for managing two full-source client accounts simultaneously in Wipro.