Motivated B.Sc graduate with 1+ year of customer handling, communication, and operational experience. Skilled in HTML, CSS, and MS Excel with strong interest in corporate roles such as customer support, operations, inside sales, and back-office.
WORK EXPERIENCE
Customer Relations & Sales Associate
01/2024 - Present
Kalyan Jewellers
, Gwalior
•Managed customer interactions professionally in a corporate-style environment.
•Handled billing, documentation, and client communication tasks.
•Coordinated with backend teams for smooth operations.
•Maintained accuracy, time management, and problem resolution skills.
Customer Support & Operations Assistant
01/2023 - 12/2023
Local Jewellery Store
, Gwalior
•Assisted customers with inquiries and operational support.
•Managed documentation, record entry, and backend tasks.
•Improved communication and teamwork skills through daily interaction.