Velaphi Calvin Mngomezulu

[email protected] 073 746 4758

PROFESSIONAL SUMMARY

Results-driven software developer with expertise in C++, C# and database management using MySQL and MS SQL Server. Proven ability to design and implement efficient, scalable applications that improve system performance and user experience. Successfully led projects that increased application efficiency by 20% and reduced database query times by 30%. Committed to leveraging strong technical skills and problem-solving abilities to deliver innovative solutions that meet business goals.

WORK EXPERIENCE

Academic and Residence Mentor
02/2017 - 12/2017
Tshwane University of Technology
Mentored students academically and in residence life
Provided support and guidance to enhance student success
Intern
03/2019 - 12/2019
Tshwane IDC
Developing/Testing VR/AR based applications for both mobile and PC
Graphic Artist (Creating storyboards, User interface and texturing)
3D modelling (Creating assets for both VR and AR)
Animation and Rigging (Animating 3D assets)
Unity (Compile and Deploy applications)
Intern (Software Developer)
03/2020 - 03/2021
Sebata Municipal Solutions
Bug fixing
Tools used daily:
Microsoft SQL Server Management Studio
Version control - GIT.
Visual Studio 2019
Azure DevOps
Cloud Support Associate
07/2022 - 04/2023
Amazon Web Services (AWS)
Assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.
Arming customers with required tools and tactics to get the most out of their Product and Support investment.
Solving customers' cases through a variety of customer contact channels.
Applying advanced troubleshooting techniques to provide tailored solutions for customers and driving customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Driving projects that improve support-related processes and AWS customers' technical support experience.
Working on critical, highly complex customer problems that may span multiple AWS services.
Tools used daily:
AWS Management Console

EDUCATION

National Senior Certificate
01/2009
Tsakane Secondary School
National Diploma in IT (Software Development)
02/2015 - 08/2019
Tshwane University of Technology
Advanced Diploma in Computer Science
01/2020
Tshwane University of Technology
Data Science Certificate
01/2022 - 12/2022
ExploreAI Academy

SKILLS

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