Privacy Policy

1. Introduction

Welcome to upresume.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume building platform and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Resume Data: Personal information, work experience, education, skills, and other career-related information you upload or enter
• Account Information: Name, email address, and account preferences
• Usage Information: How you interact with our platform, features used, and time spent
• Device Information: Browser type, operating system, IP address, and device identifiers
• Communication: Messages you send to us through contact forms or support channels

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered resume building services
• Analyze and optimize your resume content with AI suggestions
• Customize templates and recommendations based on your career field
• Communicate with you about service updates and support
• Ensure platform security and prevent fraud
• Comply with legal obligations and resolve disputes

4. AI Processing and Data Security

Your resume data may be processed by our AI systems to provide personalized suggestions, content optimization, and ATS compatibility analysis. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Limited access to personal data on a need-to-know basis
• Secure data centers and infrastructure

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
• To protect our rights, property, or safety, or that of our users

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information and account
• Portability: Export your resume data in a standard format
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Resume data is stored securely and can be deleted upon your request. We may retain certain information as required by law or for legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.