Ashley Newman

[email protected] • (786) 674-4684 • Davenport, FL

PROFESSIONAL SUMMARY

Dynamic real estate professional with 9 years of experience, seeking a Real Estate Specialist role. Proven track record in property management, market analysis, and contract negotiation, with expertise in client relationship management and leasing. Strong communicator adept at driving optimal outcomes and enhancing customer satisfaction through strategic insights and comprehensive market knowledge.

WORK EXPERIENCE

Real Estate Agent
02/2024 - 08/2024
Modern Realty , Miami Lakes, FL
• Guided clients through buying, selling, and leasing processes, ensuring clarity and satisfaction.
• Conducted comprehensive market analysis to inform and advise clients on property decisions.
• Negotiated contracts effectively, achieving optimal outcomes for all parties involved.
Leasing Agent
03/2024 - 06/2024
Cooper Properties , Fort Lauderdale, FL
• Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest.
• Prepared comprehensive leasing reports for management review, analyzing key metrics such as vacancy rates, turnover rates, and revenue growth.
• Coordinated move-in and move-out processes, including unit inspections, lease signings, and utility transfers.
Property Manager/Owner
09/2015 - 10/2024
A New Day , Exuma
• Managed property maintenance by scheduling repairs and coordinating with staff to ensure timely resolutions.
• Provided guests with a warm welcome and accurate wait time estimates, enhancing overall customer satisfaction.
• Organized logistics for guests, including airport transfers, catering, water sports activities, and grocery shopping.
Front Desk Assistant Manager
07/2022 - 11/2023
Costa Hollywood Condominium , Hollywood, FL
• Oversaw front desk operations to enhance the efficiency of check-in and check-out processes while resolving guest complaints to uphold customer satisfaction.
• Collaborated with housekeeping to improve room readiness and managed room inventory to achieve maximum occupancy and minimize overbooking.
• Trained and mentored front desk agents, managing staff scheduling to ensure adequate coverage during peak periods and special events.
Night Auditor
06/2021 - 06/2022
DoubleTree by Hilton , Hollywood, FL
• Conducted nightly audits of financial transactions to ensure accuracy and compliance with established policies and procedures.
• Managed front desk operations during overnight shifts, facilitating efficient guest check-ins and check-outs.
• Resolved customer complaints promptly, significantly enhancing guest satisfaction and maintaining service standards.

EDUCATION

Junior High School Education
01/2009
Galilee Academy

SKILLS

CERTIFICATIONS

Hospitality Management
01/2019
Bahamas Technical and Vocational Institute
Real Estate License
Driver's License