Daini Ayomiji Adedeji

[email protected] +2347063234367 Block 86 Flat 1 Jakande Estate Oke-Afa Isolo Lagos Lagos, Lagos, Lagos, 234001, Nigeria
LinkedIn: LinkedIn GitHub: https://github.com/Dainet1

PROFESSIONAL SUMMARY

Through a blend of practical experience and a passion for technology and media, Daini Ayomiji consistently delivers innovative solutions and high-quality digital content, making a significant impact in the ICT and media landscape.

WORK EXPERIENCE

Customer Service Representative / Virtual Assistant Representative
09/2024 - Present
Info-Vibes Communications , Jakande Estate Oke-Afa Isolo Lagos, Nigeria
Resolved over 50 daily customer inquiries and technical issues by efficiently managing calls and messages, improving first-contact resolution rates by 15%
Streamlined communication between customers and the technical team by accurately reporting and tracking issues, reducing average resolution time by 20%
Utilized CRM software to manage customer interactions and workflow, enhancing data accuracy and boosting customer satisfaction scores by 10%
Collaborated with cross-functional teams to identify recurring problems and recommend process improvements, contributing to a 12% decrease in repeat issues
Media Manager
06/2022 - 08/2024
Bola Memorial Anglican Church Abule-Onigbagbo , Ikeja, Lagos, Nigeria
Spearheaded a dynamic 10-person media team, nurturing elite talent
Developed and executed a groundbreaking content strategy, significantly increasing lead generation
Successfully directed a comprehensive rebranding initiative, resulting in a 150% surge in website traffic
Integrated advanced analytics tools to refine and inform strategic decision-making
Head Of Operations
03/2012 - 09/2015
Skillman Computer Technologies , Isolo Lagos, Nigeria
Spearheaded the adoption of Agile methodologies, resulting in significant waste reduction
Innovated logistics strategies, setting industry benchmarks
Elevated customer satisfaction levels by 40% through targeted initiatives
Expertly negotiated critical contracts, achieving an annual cost saving of 15%
Directed high-impact product launches, ensuring market penetration and brand recognition
Achieved a 20% cost reduction through strategic sourcing and vendor management
Enhanced operational efficiency by 30% through comprehensive process streamlining

EDUCATION

Bachelor Of Science Education (B.Sc. Ed) in Computer Science Education
09/2016 - 05/2022
EKITI STATE UNIVERSITY , Ado-Ekiti, Nigeria
Diploma In Computer Engineering (Dip. Eng) in Computer Engineering
09/2010 - 11/2011
Florintech Computer Institute , Isolo, Lagos, Nigeria

SKILLS

Technical Skills: Web Development, Frontend Development, Cybersecurity, Networking, Agile Software Development
Soft Skills: Communication, Digital Content Creation, Team Collaboration, Adaptability
Tools: Microsoft Office, Excel, PowerPoint, Google Drive, Canva, CRM Software
Other: Media Management, Graphics Design, Agile Methodology

PROJECTS

Lib Vault
Technologies: HTML5, CSS3, JavaScript, Responsive Web Design, DOM Manipulation
Developed 'Lib Vault', an interactive online digital library platform to promote reading habits and accessibility to diverse literature
Implemented responsive UI using HTML5, CSS3, and JavaScript to ensure seamless user experience across devices
Designed and optimized dynamic content rendering to improve load times and user engagement, resulting in increased daily active users

CERTIFICATIONS

A.I Career Essentials
07/2024
ALX Africa
Web Development Essentials
10/2023
Project U-TEN Nigeria
Virtual Assistant Representative
08/2024
ALX Africa

ACHIEVEMENTS

Professional Achievements
Virtual Assistant
Delivered efficient administrative and technical support to enhance remote workflow and productivity.
Managed schedules, coordinated virtual meetings, and maintained organized communication channels across teams.
Streamlined document management and data organization using digital tools such as Google Workspace, Notion, and Microsoft Office Suite.
Handled email correspondence and reporting duties with accuracy and confidentiality.
Supported project coordination by tracking milestones, ensuring timely completion of deliverables.
Media Lead
Directed ICT and media operations, managing a creative team to deliver high-quality digital and promotional content.
Oversaw the production and editing of media materials, including event coverage, social media visuals, and video projects.
Strengthened organizational branding and online engagement through innovative content strategies.
Successfully coordinated live streaming setups and digital outreach during major events.
Collaborated across departments to ensure seamless integration of media and communication initiatives.
Head of Operations – Computer Engineering
Supervised all ICT and technical operations, ensuring efficient system performance and project delivery.
Led a team of engineers and technicians, promoting collaboration and accountability.
Developed and implemented operational policies that improved productivity and minimized technical issues.
Organized training and mentorship programs to enhance the skills of junior engineers.
Managed ICT projects from initiation to completion within defined scope, budget, and schedule.
Ensured strict compliance with data protection policies and technical standards.
Web Developer
Designed, developed, and deployed user-friendly, responsive websites aligned with client and organizational objectives.
Utilized HTML, CSS, JavaScript, Node.js, and RabbitMQ for robust backend functionality and performance optimization.
Led development of impactful digital projects such as the DLWYC website and Lib-Vault, enhancing youth learning and engagement.
Integrated content management systems and secure authentication features to improve user experience.
Ensured all websites were SEO-optimized, mobile-responsive, and accessible to diverse audiences.
Collaborated with stakeholders to translate business requirements into innovative web solutions.