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Assisted in special projects for the department as needed
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Assisted with inspections to prevent problems/identify opportunities in accordance with department policy
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Reviewed and monitored daily work order report and weekly outstanding work order report
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Assisted with customer billings and with collection process as requested
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Assisted leasing representatives during the customer renewal process
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Assisted the Senior Property Manager in the oversight of Administrative Assistant duties
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Assisted with follow-up on all customers' move-in and move-out punch list inspections
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Participated in conducting quarterly property inspections
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Managed leasing process from inquiry to contract execution, ensuring compliance with company policies
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Conducted property tours and provided detailed information on amenities, features, and pricing structures
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Utilized CRM software to track leads, follow-ups, and lease agreements for improved operational efficiency
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Analyzed market trends to recommend competitive pricing strategies that align with organizational goals
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Trained and mentored junior leasing consultants on best practices and effective sales techniques
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Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
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Conducted thorough market research to stay informed of current trends and competitor offerings
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Verified tenant incomes and other information before accepting lease applications
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Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants