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Manage day-to-day IT operations, assisting hospital staff and patients with system and software-related queries
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Handle the Complaint Management System (CMS) for logging and resolving IT issues
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Operate and maintain facial recognition and biometric attendance systems
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Prepare medical treatment cards for employees with accurate record-keeping
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Oversee CCTV surveillance and ensure smooth camera operation
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Assist in data center management, server rack organization, and cabling
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Support Active Directory (AD), DHCP, DNS, and VMware maintenance
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Perform SQL queries (CRUD) for data management
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Use Microsoft Office for reporting, documentation, and data analysis
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Work efficiently under pressure while managing multiple responsibilities