Jonathan Bless L. Zerda

[email protected] • 09776210691

PROFESSIONAL SUMMARY

Results-driven Fullstack Developer with over 5 years of experience delivering scalable application solutions using .NET, C#, and SQL in Agile environments. Proven track record of improving system performance by 30% through optimized code and automating deployment pipelines, enhancing operational efficiency. Adept at integrating complex data systems and collaborating cross-functionally to drive project success and exceed business objectives. Committed to leveraging technical expertise and innovative problem-solving to accelerate software delivery and support organizational growth.

WORK EXPERIENCE

Fullstack Dev
06/2024 - Present
iRely Inc
• Led the resolution of over 50 critical JIRA tickets within a cross-functional team of 8, reducing bug backlog by 30% and accelerating feature deployment timelines by 20%, directly contributing to the successful launch of the iRely Analytics Platform and increasing stakeholder satisfaction scores by 15%
• Developed and maintained scalable full-stack applications using .Net and C#, supporting 10,000+ active clients and increasing system reliability by 35% through robust architecture improvements aligned with key business objectives, resulting in a 12% reduction in customer-reported incidents
• Implemented front-end enhancements with Sencha JS that boosted web application responsiveness by 25%, improved user experience across multiple devices, and contributed to a 15% increase in user engagement and a 10% rise in positive customer feedback ratings on the iRely Client Portal
• Optimized SQL stored procedures to increase database query performance by 40%, reducing server load and improving overall application efficiency by 20%, enabling faster data retrieval for critical business operations and supporting real-time analytics for enterprise clients
• Mentored 3 junior developers, fostering skill development and improving team productivity by 10% through structured knowledge sharing, code reviews, and promoting best practices across projects, while championing Agile methodologies that enhanced cross-departmental collaboration and sprint delivery consistency
Software Engineering Analyst / Packaged App Development Senior Analyst
10/2022 - 02/2024
Accenture
• Led cross-functional teams in enhancing and resolving critical bugs for a major Insurance client application, improving system stability and reducing critical issues by 20%, directly contributing to increased client satisfaction and retention
• Developed and maintained detailed technical documentation on Wiki platforms, streamlining deployment verification processes and accelerating new hire onboarding by 15%, enhancing team scalability
• Initiated and delivered targeted PLSQL coding standards training, boosting team coding efficiency and reducing script errors by 25%, resulting in higher quality deliverables and faster release cycles
• Designed and implemented automated development scripts using industry-standard tools, cutting routine task time by 10% and significantly increasing overall team productivity and project throughput
Software Engineering Analyst / Packaged App Development Senior Analyst
10/2021 - 10/2022
Accenture
• Actively enhance a healthcare application by implementing user-driven improvements and addressing fixes through detailed engagement with user stories, fostering continuous improvement in user experience
• Spearhead efficiency initiatives for healthcare application services by providing technical support, implementing data validation processes, scripting reports and BEUs, and developing automation tools for systematic service status checks across multiple servers, ensuring reliability and streamlined operations
Senior Software Engineer/ API Specialist
01/2021 - 10/2022
Accenture
• Utilized the Informatica Cloud platform for smooth API integration and applied MYSQL stored procedures to enhance data integration and establish robust validation processes
• Led the integration of SQL logics into APIs, created proof-of-concepts for junior developers, and conducted knowledge transfer sessions, elevating the team's proficiency and capabilities in API integration
Software Engineer Analyst/ Dev Lead
09/2019 - 01/2021
Accenture
• Led the transformation of AngularJS applications, implementing new coding standards and reactive forms approach in the latest Angular version, optimizing functionality through RxJs operators
• Spearheaded the proposal for the UI design feature to ensure maintainability and futureproofing
• Led the design and implementation of critical features, such as OneDrive file synchronization, ensuring end-to- end completion, augmenting security measures, and preparing the application for Continuous Integration and Continuous Deployment (CICD) to enhance overall efficiency
Software Engineer Analyst
01/2019 - 09/2019
Accenture
• Collaborate in developing Accenture's Employee Sign On (ESO) portal, introducing innovative concepts for SSIS and Azure App Insight, and creating universal KX documentation for widespread use
• Designed and implemented an OAuth authorization protocol across various technologies, ensuring standardized integration for enhanced efficiency, while also addressing intricate server issues, fixing S3 buckets, contributing to server scripts with PowerShell, and overseeing comprehensive maintenance and monitoring
Software Engineer Analyst
08/2016 - 12/2018
Accenture
• Provide maintenance, enhancement and technical support for Employee Hub operations, implementing data validation processes and crafting scripts to enhance application efficiency
• Investigated and analyzed application issues, delivering detailed Root Cause Analysis (RCA), and contributed to automation by developing SSRS and Stored Procedures in SQL, creating APIs for streamlined monthly data dumps, optimizing data management for employee benefits
Associate Software Engineer
04/2014 - 08/2016
Accenture
• Led backend data integration design and testing for the Employee Hub using SSRS and SSIS, improving data processing efficiency by 30% and enhancing reporting accuracy
• Developed and maintained ASP.NET MVC frontend components, delivering a seamless and user-friendly employee management system that increased user satisfaction scores by 15%
• Contributed to the Accenture benefits portal focused on calamity and bereavement claims, accelerating feature delivery by 20% through effective use of .NET Framework, C#, and Entity Framework
• Collaborated within an Agile team environment utilizing Team Foundation Services and implemented Dependency Injection and Rhino Mocks to improve code quality and test coverage by 25%

EDUCATION

Bachelor's Degree - Information Technology
01/2009 - 04/2013
STI COLLEGE SURIGAO

SKILLS

CERTIFICATIONS

Industrialized SAP (Systems Applications and Products) – Sales and Distribution
03/2014
Accenture, Inc.
AZ-900: Microsoft Azure Fundamentals - Microsoft Exam - 2020
01/2020
Microsoft