LORRAINE SANTOS

[email protected] (21)97957-2630 São Gonçalo

PROFESSIONAL SUMMARY

JOVEM APRENDIZ/ RECEPCIONISTA/ ATENDIMENTO

WORK EXPERIENCE

Operadora de Caixa (jovem aprendiz)
ASSAÍ ATACADISTA , SÃO GONÇALO
Led daily cash management operations, accurately handling opening and closing procedures for cash registers, ensuring 100% accuracy in cash reconciliation across multiple payment methods
Processed an average of 150+ customer transactions per shift using POS systems, barcode scanners, and credit card machines, enhancing transaction speed and reducing wait times by 20%
Implemented efficient product scanning and weighing procedures, improving checkout process efficiency and minimizing errors by 15%
Collaborated with team members to maintain smooth store operations and deliver exceptional customer service, contributing to a 10% increase in customer satisfaction scores
Agente de Atendimento Bilíngue - Freelancer
Blue Dot Contact Services , São Paulo, São Paulo
Oferecendo serviços de telemarketing para winopoly, uma grande empresa americana de atedimento ao cliente, trabalhando com vendas a atendimento ao cliente

EDUCATION

Relações Internacionais
2º semestre
ANHAGUERA, Niterói , Niterói

SKILLS