MARK ANGEL D. TAYAG

[email protected] 089-8015-3209 38St, PH2 BLK 126 LOT13 MADAPDAP RESETTLEMENT MABALACAT CITY PAMPANGA

PROFESSIONAL SUMMARY

To secure a Virtual Assistant position where i can utilize my exceptional customer skills, Excellent communication abilities, and problem-solving talents to provide outstanding support, handling inquiries, managing complaints, providing technical support and to building a strong client relationship, ensure customer satisfaction, and delivering positive and professional experience for every client.

WORK EXPERIENCE

Virtual inspector
01/2009 - 01/2019
H3 TECHNOLOGY PHIL. INC
Maintaining accurate and detailed records of inspections and findings
Completing all virtual inspection tasks in a timely manner
Maintaining high inspection standards by implementing quality control measures.
CUSTOMER SERVICE AGENT (AMAZON.COM)
01/2019 - 01/2025
SUTHERLAND GLOBAL SERVICES
Preventing issue, solve inquiries and ensure customer satisfaction.
Providing a accurate and helpful information to customers, maintaining a High level of product knowledge.
Responding to customer inquiries about the order, products, payments and Website navigation.

EDUCATION

01/2002 - 01/2006
MADAPDAP RESETTLEMENT HIGH SCHOOL
01/2008 - 01/2009
Don Bosco Academy

SKILLS