NADIA BRAYNEN

[email protected] • (242) 436-2875 • New Providence, Bahamas

PROFESSIONAL SUMMARY

Strategic and results-oriented Food & Beverage leader with 20+ years of progressive experience in luxury resort operations. Proven ability to manage high-volume outlets, lead cross-functional teams, and drive revenue through signature events and service excellence. Adept in financial oversight, preventative maintenance planning, and compliance with health and safety standards. Committed to delivering elevated guest experiences while fostering team engagement and operational efficiency.

WORK EXPERIENCE

Food & Beverage Manager
10/2023 - Present
Bar Sol – Atlantis Paradise Island
• Lead daily operations of high-volume casino outlet, ensuring readiness, staffing, and compliance with service standards
• Coach and mentor team to deliver consistent, high-quality guest experiences
• Collaborate on menu development and promotional activations aligned with brand vision and revenue goals
• Monitor labor efficiency and maintain financial tracking for month-end reporting
Beverage Manager
03/2017 - 10/2023
Seaglass Lounge – Cove Atlantis
• Transformed Seaglass into a vibrant social hub through curated events (Jazz, R&B, Cigar Nights) in partnership with global spirit brands
• Ensured full compliance with alcohol service laws and resort policies
• Trained FOH staff and managers in service delivery, sales techniques, and guest engagement
• Managed inventory, supplier relations, and cost control to support profitability
Assistant Manager, Room Service
01/2012 - 03/2016
Cove & Reef Atlantis
• Oversaw in-room dining for 600+ rooms, ensuring prompt, accurate, and courteous service
• Supervised call center operations and coordinated logistics for timely delivery
• Developed staffing schedules based on occupancy forecasts and budget targets
• Maintained departmental budget and optimized labor efficiency
Assistant Restaurant Manager
10/2008 - 01/2012
Seaglass Lounge – Cove Atlantis
• Recruited and led a team of 20+ employees to meet performance and service goals
• Delivered beverage training and product knowledge sessions
• Increased profitability through strategic pricing and inventory management
• Ensured compliance with resort policies and operational standards
Gourmet Hostess
07/2005 - 09/2008
Café Martinique – Atlantis Marina Village
• Delivered personalized guest service in a fine dining environment
• Managed reservations and seating flow for optimal guest experience
• Cultivated guest loyalty through relationship-building
Resort Call Center Agent
01/2004 - 01/2007
Atlantis
• Handled high-volume guest inquiries and coordinated interdepartmental solutions
Counter Attendant
10/1998 - 02/2005
Dive-In Restaurant – Atlantis
• Operated POS system and ensured accurate cash handling
• Prepared and served food in a fast-paced environment

EDUCATION

Associate of Arts
09/2013
Bahamas Baptist Community College
High School Diploma
06/1998
Bahamas Government High School

SKILLS

CERTIFICATIONS

Food Handler’s Certificate
First Aid & CPR