PRIYANKA BHATT

[email protected] • +91-7709234112 • Pune, India

PROFESSIONAL SUMMARY

Results-driven Technical Project Manager / Product Integration Manager with 13+ years of experience in project delivery, software testing, product integration, and stakeholder management across the financial technology sector. Proven expertise in managing multi-year global projects, cross-functional collaboration, and Agile transformation initiatives. Adept at risk management, resource allocation, and driving continuous improvement across all stages of the software product lifecycle.

WORK EXPERIENCE

Senior Associate
09/2017 - 12/2023
TIAA-GBS, Pune , Pune
• Led end-to-end testing and coordinated with global clients.
• Managed a team of 8 members and conducted Scrum meetings.
• Implemented BDD and created standardized test strategies.
Manager – Strategic Product Enablement
Mastercard Technology Pvt. Ltd. , Pune
• Lead technical program management for large-scale initiatives enabling customer self-service testing tools across global regions
• Spearhead application development using Microsoft Power Platform, improving process efficiency and customer query resolution
• Manage cross-functional Agile teams across Technology, Operations, and Product divisions to ensure delivery within scope, time, and budget
• Drive risk identification, mitigation planning, and stakeholder communication throughout the project lifecycle
• Collaborate with internal and external partners to align delivery outcomes with regulatory and security standards
• Promote a culture of technical excellence and continuous learning through adoption of modern engineering practices
• Reduced customer issue turnaround time by 35% through automation and workflow optimization
• Implemented structured RAID management increasing project predictability and control

EDUCATION

Bachelor of Engineering (Computer Science)
01/2008 - 01/2012
Roorkee Institute of Technology, Uttarakhand Technical University

SKILLS

CERTIFICATIONS

SAFe 5.1 & SAFe 4.5 Certified Agilist
AWS Certified Cloud Practitioner
Agile Scrum Master
ISTQB Foundation Level
NCFM: Financial Markets Beginners Module
PMP Certification – In Progress