TATIANA METELLO CASTRO

[email protected] • +61 405 570 062

PROFESSIONAL SUMMARY

Working as consultant and project manager, I have 7 years’ experience in projects related to business improvement, data analytics and change management.

WORK EXPERIENCE

Project lead
08/2017 - 10/2020
BHP Australia
• Improved and standardised the compliance to plan process across seventeen different mines
• Developed a KPI dashboard to support decision-making and identification of improvement opportunities
• Engaged with main stakeholders to ensure alignment and successful implementation
Responsible for engaging with main stakeholders
04/2017 - 07/2017
BHP Australia
• Defined requirements and gathered, treated and analysed available data
• Developed reports to enable leadership to identify improvement opportunities and define action plans
Led the HR project as part of the SSC implementation program
01/2016 - 03/2016
Multinational Manufacturing Company
• Designed and implemented organisational transformation to migrate processes from six different countries (USA, Brazil, China, Mexico, Slovakia and Italy) to a centralised SSC in Slovakia
• Responsible for processes mapping and redesign, change management strategy definition, SSC implementation, employees training and monitoring business savings
Engaged with the whole Marketing team
10/2015 - 12/2015
Multinational Manufacturing Company
• Modeled the processes of the marketing area
• Developed a business case for a shared services centre implementation
• Supported company’s decision whether to globally centralise their Marketing activities
Documented the company’s budget instructions
10/2015 - 12/2015
Oil and Gas (Brazil) , Brazil
• Implemented the budget management process
• Developed a report in Tableau to unify the information across the company and make it accessible to the leadership
Responsible for engaging with stakeholders from all areas in the business
11/2014 - 09/2015
Oil and Gas (Brazil)
• Understood data and KPIs from all business areas
• Supported business performance improvement initiatives
Developed an automated VBA tool to support the goals management process
08/2014 - 10/2014
Oil and Gas (Brazil) , Brazil
• Implemented the process to monitor corporate goals
• Increased goals control reliability and standardisation
• Supported identification of bottlenecks and development of action plans across the whole company

EDUCATION

Business Management Focused on Behavioral Skills Postgraduation
01/2019 - 01/2020
Business Behavior Institute of Chicago
Industrial Engineering Master Degree
01/2014 - 01/2016
Universidade Federal Fluminense , Niteroi, Brazil
Industrial Engineering Degree
01/2008 - 01/2013
Universidade Federal do Rio de Janeiro , Rio de Janeiro, Brazil
Industrial Engineering Degree – Exchange Program
01/2011 - 01/2011
Universidad de Salamanca , Salamanca, Spain

SKILLS