Vipul Gowda

[email protected] • 8793226744

PROFESSIONAL SUMMARY

Detail-oriented Quality Analyst and Medical Transcriptionist with over 5 years of experience optimizing transcription accuracy and efficiency for US hospital accounts. Proven track record of achieving a 99.8% accuracy rate while managing high-volume medical documentation, enhancing compliance and reducing turnaround times by 15%. Adept at leveraging advanced transcription technologies and quality assurance methodologies to deliver precise, timely medical records that support superior patient care and operational excellence.

WORK EXPERIENCE

Quality Analyst/Direct MT
01/2015 - Present
T-SRCE Solution, Pvt. Ltd. , Bangalore
• Led quality assurance and account maintenance efforts at Perry Johnson Outsourcing Pvt. Ltd., maintaining quality and turnaround time (TAT) above 99% across multiple hospital accounts through close collaboration with quality and technology teams
• Developed and distributed comprehensive learning materials, dashboards, and customized error reports to transcription and editing teams, resulting in a 15% reduction in errors and improved team performance
• Implemented corrective action plans based on detailed error analyses, enhancing individual and team accuracy and efficiency
• Completed intensive eight-month training in medical transcription at Spheris India Pvt. Ltd., mastering medical language, phonetics, and transcription standards, and independently transcribed files with direct-upload quality, contributing to timely and accurate medical documentation

EDUCATION

Bachelor of Science (Computers)
MES College, Bangalore (Affiliated to Bangalore University)

SKILLS