SOCIAL MEDIA ESCALATION SPECIALIST
05/2022 - 09/2022
REDBUS, BANGALORE
, Bangalore
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HANDLING CUSTOMER QUERIES THROUGH EMAILS, CALLS AND CHATS
SENIOR ESCALATIONS SPECIALIST
06/2020 - 04/2022
TELEPERFORMANCE INDIA (FOR FLIPKART PRIVATE LIMITED), BANGALORE
, Bangalore
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RESPONDS TO REQUESTS OF CUSTOMER FROM SOCIAL MEDIA AND PERFORMS CHATS, MAILS AND CALLS TO CUSTOMER RELATED TO SPECIFIC PROGRAMS AND PRODUCTS
BUSINESS DEVELOPMENT MANAGER
07/2017 - 09/2019
HASSAN HAMZA IDREES TRADING ESTABLISHMENT, SAUDI ARABIA
, Saudi Arabia
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HANDLING SALES TEAM AND SETTING THE KRA FOR THE TEAM
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ENSURING TEAM MEETS THE SALES TARGET
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IDENTIFYING NEW BUSINESS OPPORTUNITIES AND EXPLORING NEW NEW MARKET