ABIGAEL ARIANA KARIUKI

[email protected] +41767650938 Ave. Bois de la chapelle, 99, 1213 Onex
LinkedIn: linkedin.com/in/Abigael Ariana Kariuki

PROFESSIONAL SUMMARY

Motivated and detail-oriented professional with a Diploma in Business Administration and hands-on experience in customer service and administrative support. Proven ability to manage client communications, streamline billing processes, and enhance operational efficiency. Adept at multitasking, problem-solving, and delivering high-quality service in fast-paced environments. Seeking to leverage strong organizational and interpersonal skills to contribute to a dynamic team and drive business success.

WORK EXPERIENCE

Volunteer researcher
01/2026 - Present
IFRC , Geneva
Collaborated with cross-functional teams to analyze field data, enhancing the accuracy of needs assessments and supporting timely decision-making in crisis response
Presented research findings to stakeholders, facilitating informed policy adjustments and increasing program impact in targeted communities
F&B Intern
09/2024 - 03/2025
Baur Au Lac , Zurich, Switzerland
Assisted in streamlining daily food and beverage operations, contributing to a 10% increase in service efficiency during peak hours
Front Office intern
05/2023 - 07/2023
Makupa Transit Shade LTD
Produced client memos and billing charges, improving invoice accuracy by 25% and reducing billing disputes by 40% by implementing standardized templates and cross-check procedures
Certified Nursing Assistant
06/2021 - 07/2021
Peace of mind senior care , Toms River, NJ
Provided direct patient care including assistance with daily living activities such as bathing, dressing, mobility, and feeding.

EDUCATION

Diploma in Business Administration
01/2022 - 11/2023
Jommo Kenyatta University of Agriculture and Technology
Certified Nursing Assistant
12/2019 - 03/2020
Prestige Medical Solutions
Kenya Certificate of Secondary Education
01/2018 - 11/2019
Thika Road Christian High School
Kenya Certificate of Primary Education
01/2007 - 10/2014
Lily Academy
Higher Diploma in Business Management
04/2024 - 03/2025
BHMS, Luzerne, Switzerland

SKILLS

Soft Skills: Communication, Interpersonal Skills, Leadership, Social Skills, Adaptability, Problem Solving, Customer Service
Other: English (Fluent), Swahili (Fluent), French (Beginner)

CERTIFICATIONS

Introduction to cyber security course completion
Cisco
Certificate in nursing assistance
Certificate of service
Makupa Transit Shade LTD

Similar Resumes

MUHAMMAD ASIF High School Teacher House #38 Cnanal Breez Ali Town Raiwind Road Lahore, Punjab, Pakistan ASHOK Yennam, Venkata Krishna Reddy Project Manager Aachen,DE JASMEET ARORA SEO Intern Noida ANYI LISETH HOYOS TAPIERO Bogotá D.C. · Colombia