•
Leading a 14-member team to manage accurate export-import documentation, including Bills of Lading, Certificates of Origin, and Letters of Credit, while minimizing delays and ensuring compliance
•
Establishing and maintaining strategic relationships with global vendors, customs brokers, and logistics providers, negotiating contracts, and evaluating supplier performance to ensure service quality
•
Conducting Risk & Compliance audits for EXIM operations, identifying gaps, implementing corrective measures to mitigate trade risks
•
Aligning import-export schedules with inventory forecasts by collaborating with Supply Chain Team to ensure optimal inventory levels
•
Optimizing EXIM budgets by implementing cost-saving measures, reducing customs duties, and minimizing logistics expenses through strategic planning
•
Streamlining customs clearance and resolving compliance issues by coordinating with customs brokers and managing trade agreements
•
Defining and monitoring KPIs for operational efficiency, cost per shipment, compliance adherence, and on-time delivery, fostering continuous improvement
•
Digitizing export workflows by integrating Pazago Export Software & AI based software to enhance accuracy and reduce manual processes
•
Introduced a Post-Shipment Documentation Tracker to enhance accuracy and reduce processing times
•
Designed a Stuffing Plan Tracker to optimize container load planning, improving logistics efficiency and lowering transportation costs
•
Established a Root Cause Analysis (RCA) process to proactively resolve operational issues and enhance resilience
•
Negotiated waivers on detention charges for most containers, saving costs and maximizing profit margins
•
Maintained and reduced freight charges despite global cost escalations, demonstrating strong vendor management and cost control
•
Ensured consistent inventory levels during high-demand periods by coordinating long-transit shipments
•
Set up two Free Trade Zone warehouses in Thailand to address specialized storage needs and support export operations
•
Secured waivers on Mozart detention charges, saving over INR 2 Cr., enabling clients to prioritize push sales without compromising transit requirements