Accomplished Senior Automotive Service Advisor with over 9 years of expertise driving exceptional customer experience and operational excellence within leading automotive brands including Mitsubishi Motors, Kia, and Maruti Suzuki. Gold Champion of the Mitsubishi Skill Contest 2025 (Dubai) and Represented UAE at the Mitsubishi Global Skill Contest in Tokyo, demonstrating global competitive expertise. Proven track record in boosting service revenue by over 15%, enhancing CSI scores by 20%, and ensuring strict OEM compliance. Adept at mentoring high-performing teams, managing complex escalations, and optimizing warranty operations to deliver measurable business growth and superior client satisfaction.