Barbara Pásku

[email protected] • +4368120344013 • Vienna

PROFESSIONAL SUMMARY

Dynamic Sales, Marketing and Event Coordinator with proven experience supporting multi-channel campaigns and managing event logistics. Skilled in budget compliance, partnership development, and digital marketing tools. Successfully increased group bookings by establishing key hotel and tour operator collaborations. Adept at coordinating events with 100-200 attendees, driving brand engagement and customer satisfaction.

WORK EXPERIENCE

Sales, Marketing and Event Coordinator
07/2024 - 08/2025
Hard Rock Cafe Austria GmbH , Vienna, Austria
• Supported sales and marketing campaigns across digital and in-person channels
• Created and managed purchase orders for marketing materials and event supplies, ensuring budget compliance
• Provided administrative support to marketing and sales teams including calendar and website management, documentation, and internal communications
• Established and maintained tour guide and hotel concierge partnerships, resulting in increase in group bookings with 30+ hotels and tour operators across Vienna region
• Set up weekly email newsletters and marketing campaigns
• Assisted in planning, executing and attending 15+ events and promotional functions yearly with 100-200 attendees per event
Retail Supervisor
07/2022 - 06/2024
Hard Rock Cafe Austria GmbH , Vienna, Austria
• Monitored overall sales performance and KPI’s
• Conducted inventory tasks, deliveries, product quality, invoice reconciliation, work schedules and stock levels
• Maintained visual merchandising and branding standards across retail operations
• Managed staff performance, coached retail sales associates and enforced policies
• Led full hiring process, including job postings, candidate screenings, interviews and on-boarding
• Handled customer complaints, inquiries and orders via digital platforms
Retail Sales Associate
12/2021 - 06/2022
Hard Rock Cafe Austria GmbH , Vienna, Austria
• Greeted and assisted guests while creating a memorable shopping experience according to company standards
• Conducted sales transactions using a POS system and handled various forms of payments
• Demonstrated impeccable product knowledge
• Kept the store clean, organized and properly stocked
• Supported visual merchandising
Customer Service Agent
10/2017 - 09/2019
Transcosmos Information System Ltd. , Debrecen, Hungary
• Provided accurate and timely customer and technical support via phone and digital channels
• Assisted with product and service inquiries, reservations and issue resolution
• Supported on-boarding and training of new team members

EDUCATION

Communication and Media
09/2015 - 06/2017
University of Debrecen , Hungary

SKILLS

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