Biagio Mancini

[email protected] • +39 331 90 20 210 • Rome, Italy
LinkedIn: https://www.linkedin.com/in/mancinibiagio/

PROFESSIONAL SUMMARY

Results-driven Information Technology Manager with over 10 years of expertise in SAP HR, cybersecurity, and data analytics, specializing in driving digital transformation and ensuring robust IT governance. Proven track record of leading cross-functional teams to enhance data privacy compliance, reducing security incidents by 30%, and optimizing HR systems to improve operational efficiency by 25%. Adept at leveraging data management strategies to support business objectives and foster innovation, committed to delivering scalable technology solutions that empower organizational growth.

WORK EXPERIENCE

Information Technology Manager
05/2024 - Present
ENEL , Rome, Italy
• Lead a team of more than five professionals, bridging the gap between business requirements and technical implementation
• Translate business needs into actionable technical solutions while ensuring alignment with company strategic goals
• Collaborate with internal departments, external clients, and suppliers to develop and implement solutions
• Manage budget and oversee technology pipeline using the Atlassian suite
• Ensure project execution follows best practices
• Utilize expertise as Agile Team Facilitator and Scrum Master to foster collaboration
• Maintain continuous communication with cybersecurity team to ensure compliance and security
• Coordinate with suppliers to optimize product performance and reliability
• Combine technical leadership, strategic planning, and stakeholder management to align IT initiatives with business objectives
Import VIP Specialist
05/2023 - 04/2024
MEDITERRANEAN SHIPPING COMPANY , Houston (TX), USA
• Provided personalized and high-touch customer service to VIP clients in the import process
• Utilized Microsoft Dynamics and CRM to manage and maintain VIP client interactions, track orders, and ensure accurate and timely communication
• Leveraged Microsoft Copilot to streamline import documentation processes for VIP clients, ensuring efficiency and accuracy
• Stayed up-to-date with import regulations and industry trends
• Collaborated closely with internal teams, including logistics, customs, and sales, to ensure a seamless import process for VIP clients
• Continuously improved import customer service processes and procedures for the VIP division, leveraging feedback and data analysis
• Demonstrated strong problem-solving and decision-making abilities, focusing on providing efficient and effective solutions
• Maintained high level of accuracy in managing import documentation and records
• Worked collaboratively in a team environment, coordinating with internal departments to ensure seamless import process
Sr. Project Manager/ Sr. IT Business Analyst - SAP HR
04/2021 - 04/2023
ENEL , Rome, Italy
• Led and delivered 10+ end-to-end SAP HR IT projects valued at over $3M, achieving 100% on-time delivery and maintaining budgets within 5% variance, resulting in improved HR operational efficiency by 20%
• Analyzed and translated complex business requirements into technical specifications, enabling the successful implementation of innovative HR solutions that reduced manual processing time by 30%
• Utilized Jira and Confluence to streamline project tracking and documentation, increasing team productivity by 25% and enhancing stakeholder transparency
• Collaborated with cross-functional teams of 15+ members, fostering alignment and communication that led to a 15% increase in customer satisfaction scores
Agile Project Manager
12/2020 - 04/2021
ENEL , Rome, Italy
• Led Agile transformation initiatives across 10+ cross-functional teams at Enel's Development & Agile Transformation Office, increasing project delivery speed by 25% within 12 months
• Implemented Scrum, Kanban, and Lean methodologies using Jira, Confluence, Bitbucket, and Bamboo, resulting in a 30% improvement in team productivity and a 15% reduction in project cycle times
• Coached and mentored over 50 team members and stakeholders on Agile principles and ceremonies, fostering a culture of continuous improvement and achieving a 20% increase in stakeholder satisfaction scores
• Spearheaded the adoption of Agile tools and practices in innovative projects, overcoming resistance to change and delivering measurable business value aligned with organizational goals
International Business Development Manager
03/2020 - 12/2020
PIGRO , Bologna, Italy
• Led business development initiatives that increased sales revenue by 15% within 12 months by targeting key international markets and optimizing market entry strategies
• Developed and implemented competitive pricing strategies aligned with customer budgets, resulting in a 10% improvement in customer acquisition rates
• Conducted comprehensive market trend analyses and competitor reviews to inform product development teams, contributing to the launch of two new products that captured 8% market share
• Collaborated cross-functionally with sales, marketing, and product teams to drive market expansion and enhance customer engagement, improving client retention by 12%
Project Manager Assistant
08/2018 - 11/2018
CIMOLAI S.p.A. , Pordenone, Italy
• Led operational supervision of supply and production processes, ensuring 100% conformity and functionality across project components for a €5M infrastructure project
• Implemented document processing improvements that accelerated tendering procedures by 20%, enhancing project bid efficiency
• Assisted in planning and budget control by monitoring costs and activities, contributing to a 10% reduction in project expenses through proactive cost management
• Supervised site activities including construction accounting and subcontractor coordination, improving on-site workflow and reducing delays by 15%
R&D Engineer
05/2017 - 06/2018
TECFI S.p.A. , Caserta, Italy
• Led the research, development, and successful European certification of over 10 fixing system products, reducing time-to-market by 15%
• Coordinated cross-functional collaboration with clients and the Technical Assessment Body (TAB), ensuring compliance with EN standards and accelerating approval processes by 20%
• Designed and technically verified product solutions that improved durability by 25%, validated through rigorous testing protocols
• Delivered technical demonstrations and consultancy to key customers, enhancing client satisfaction scores by 30% and fostering repeat business
Civil Engineer/Site Engineer
04/2015 - 09/2018
SKANSKA , London (UK), United Kingdom
• Led Foundations and Structures team efforts on the £750 million Battersea Power Station Phase 2 project, ensuring adherence to engineering standards and project milestones
• Managed comprehensive site activities including planning, resource allocation, quality control, and supervision of a multidisciplinary team of 15 engineers and technicians
• Implemented advanced CAD design modifications and utilized Total Station surveys to improve accuracy and reduce rework by 12%, accelerating project delivery
• Developed and maintained detailed GANTT charts for time management, successfully keeping the project on schedule and reducing potential delays by 8%

EDUCATION

Master's degree in Entrepreneurship
01/2018 - 01/2020
LUISS Business School
Master of Engineering in Structural and Geotechnical Engineering
01/2013 - 01/2016
University of Naples Federico II GPA: Honours first class with distinction (110/110 cum laude)
Bachelor of Engineering in Civil and Environmental Engineering
01/2009 - 01/2013
University of Naples Federico II

SKILLS

Technical Skills: SAP HR, Cybersecurity, Data Management, Data Analytics, Data Privacy, Cost Optimization, Digital Transformation, Compliance
Soft Skills: Leadership, Communication, Negotiation, Problem Solving, Critical Thinking, Adaptability, Time Management, Stakeholder Management, Team Leadership, Innovation
Tools: Microsoft Office, Scrum, Agile Methodology, Project Management, Vendor Management, Change Management, Jira, Cybersecurity Tools
Other: PMP Certification, CISSP Certification, Digital Transformation Frameworks, Public Speaking, ITIL Framework

CERTIFICATIONS

Leading Change
07/2024
Enel North America
Google Analytics Academy
08/2023
Google
Blockchain and FinTech: Basics, Applications, and Limitations
12/2021
The University of Hong Kong
ICAgile Certified Professional - Agile Team Facilitator
11/2021
Blockchain & Cybersecurity - An inseparable relationship
11/2019
University of Rome Tor Vergata

ACHIEVEMENTS

• Myllennium Award - 2020
• Zero Carbon Hack 2019 (France) : CreateSustainable Buildings with Concrete TechSolutions. 1st PRIZE: 5000€ + 6 monthscollaboration with Lafarge Holcim
• Hackathon Poste Hack (2019) - Creatori diInnovazione. 1st PRIZE: Issued by Talent Gardene Poste Italiane
• Hackathon Airport Access Hack (2018)+acceleration path with Apple DeveloperAcademy.1st PRIZE
• ERASMUS+ Traineeship (2015) 6 months -London - U.K. working at SKANSKA London
• ERASMUS (2013) 6 months - Madrid - Spainstudying at Universidad Politécnica de Madrid

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