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Delivered professional, welcoming, and patient-focused service, ensuring a positive experience both in person and over the phone
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Efficiently managed appointment scheduling and confirmations, optimizing the dentist’s time and maintaining smooth daily operations
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Maintained accurate and confidential patient records, demonstrating strong attention to detail and adherence to privacy regulations
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Streamlined billing, payment processing, and insurance claim submissions, contributing to accurate financial reporting and timely reimbursements
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Assisted patients with completing required documentation, enhancing administrative efficiency and patient satisfaction
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Coordinated the secure handling and archiving of radiographs and clinical records, supporting effective clinical workflows
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Managed inventory levels, supplier accounts, and material orders, ensuring consistent availability of dental supplies and cost control
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Provided comprehensive administrative support that improved office organization, communication, and overall operational efficiency