CHAMIND C

[email protected] +916235350651 Mangalore

PROFESSIONAL SUMMARY

MBA candidate with a strong academic background in Business Administration and practical experience in SEO and customer service. Skilled in HR analytics, data interpretation, and business operations with certifications in Power BI, SAP, and Excel. Adept at leveraging analytical tools to support decision-making while building strong interpersonal relationships. Proven ability to manage projects, improve customer satisfaction, and contribute to team success. Multilingual professional eager to apply business and HR knowledge in dynamic organizational environments.

WORK EXPERIENCE

SEO Intern
10/2024 - 11/2024
IQJITA , Malappuram, KL
Supported the SEO team in keyword research, on-page optimization, and content analysis
Assisted in implementing SEO strategies to improve website visibility
Customer Associate
06/2022 - 08/2022
RAJ Residency , Kanhangad,KL
Managed front desk operations, customer inquiries, and service
Strengthened communication and customer relationship management skills

EDUCATION

Master of Business Administration
01/2023 - 01/2025
Shree Devi Institute of Technology , Mangalore, KA GPA: First Class
Bachelor of Business Administration
01/2019 - 01/2022
Shree Devi Institute of Management , Mangalore, KA GPA: First Class

SKILLS

PROJECTS

Impact of Service Quality Factors on Customer Satisfaction with Online Food Delivery Platforms in Mangalore
Conducted surveys and data analysis to evaluate customer preferences and satisfaction drivers
Applied statistical tools for data interpretation, improving project’s analytical rigor

CERTIFICATIONS

SAP S/4 HANA 2023

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