COLLINS KIBICHI YEGO

[email protected] +971524860156 Dubai, UAE

PROFESSIONAL SUMMARY

Dedicated and energetic Hospitality Professional with experience at the prestigious Amboseli Sopa Lodge. Highly skilled in guest relations, fine dining service, and professional wine service. Committed to delivering exceptional guest experiences while upholding international hospitality standards.

WORK EXPERIENCE

Waiter
01/2024 - 12/2024
Amboseli Sopa Lodge
Delivered professional food and beverage service to international and local guests
Provided expert wine service including presentation, opening, and pairing suggestions
Resolved guest concerns efficiently, ensuring satisfaction and positive feedback
Maintained hygiene, safety, and service standards in a high-volume environment
Upsold menu items and beverages to enhance guest experience and revenue

EDUCATION

01/2016 - 01/2019
Lelmokwo High School
01/2023 - 01/2024
Christian Marianist College

SKILLS

Technical Skills: Wine Service, Food and Wine Pairing, Menu Knowledge, Fine Dining Etiquette, Upselling Techniques
Soft Skills: Guest Relations, Customer Satisfaction, Conflict Resolution, Problem Solving, Teamwork, High-Pressure Service Management
Other: Hospitality Industry Knowledge, Service Standards

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