Dhurba Bahadur Chhetri

[email protected] 9767558046 Kathmandu, Nepal

PROFESSIONAL SUMMARY

Motivated and adaptable Barista with proven expertise in beverage preparation and exceptional customer service, consistently enhancing customer satisfaction and loyalty. Skilled in effective communication and teamwork, with a track record of managing high-volume orders efficiently while maintaining quality standards. Demonstrated ability to learn quickly and implement process improvements, contributing to a 15% reduction in service wait times and positive customer feedback scores. Committed to delivering a welcoming experience that drives repeat business and supports team success.

WORK EXPERIENCE

Barista
Prepared a wide range of hot and cold beverages with consistency and quality.
Provided excellent customer service by taking orders, explaining menu items, and ensuring satisfaction.
Maintained cleanliness, restocked supplies, and supported smooth café operations.
Improved customer-handling, multitasking, and time-management skills in a fast-paced environment.

EDUCATION

SECONDARY EDUCATION EXAMINATION (SEE)
05/2023 - 08/2025
Uniglobe College , Kathmandu GPA: 3.34

SKILLS

Technical Skills: Beverage Preparation, Customer Service
Soft Skills: Communication, Time Management, Teamwork, Problem Solving, Fast Learning

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