Faisal Chhipa

[email protected] +92 310 1444020 KARACHI, PAKISTAN

PROFESSIONAL SUMMARY

Dynamic leader specializing in strategic global sourcing and supply chain optimization, driving cost efficiencies and operational excellence across diverse international markets. Proven track record of delivering a 20% reduction in procurement costs through innovative contract negotiations and leveraging advanced ERP and automation tools. Adept at spearheading digital transformation initiatives and sustainability programs that enhance supplier collaboration and ensure compliance with global standards. Committed to empowering organizations with scalable sourcing strategies that fuel growth and competitive advantage.

WORK EXPERIENCE

Country Manager of Pakistan and Bangladesh
12/2024 - Present
WOLLY & CO. APS , DENMARK, KARACHI-PAKISTAN
Led market expansion strategy across Pakistan and Bangladesh, and as well as Turkey, driving a 15% regional revenue growth within the first year by optimizing supply chain and sales operations through advanced ERP modules, enhancing operational controls and decision-making accuracy
Directed sourcing operations in Bangladesh and Turkey, implementing a diversified sourcing strategy that expanded product categories by 30%, reduced procurement costs by 12%, and strengthened supplier portfolio management to unlock new business opportunities while ensuring full compliance with EU and USA export regulations, mitigating legal risks
Maintained key performance indicators with 95%+ on-time delivery rates and 99% quality inspection pass rates by instituting rigorous supplier engagement protocols and leveraging ERP-enabled quality control systems
Spearheaded supplier engagement and category diversification initiatives, increasing customer satisfaction scores by 20%, boosting brand loyalty, and driving a 25% rise in repeat business through rigorous adherence to international statutory requirements and enhanced quality assurance processes
Managed and mentored cross-functional teams of over 10 employees, improving operational efficiency by 25% through process reengineering, ERP-enabled workflow automation, targeted staff development programs, and adoption of internal risk and cost analysis systems that delivered measurable cost savings
Controlled multi-million-dollar budgets with precision, consistently delivering projects on time and under budget by integrating compliance frameworks and leveraging data-driven risk assessments, aligning sourcing and operational strategies with corporate growth objectives
Country Manager of Pakistan
02/2022 - 08/2024
LIDL & KAUFLAND SERVICES PTE. LIMITED , KARACHI, PAKISTAN
Founded and led the first liaison office in Pakistan as the inaugural Country Manager, scaling regional operations by 45% and driving revenue growth across multiple sectors under Schwarz Group Germany's strategic umbrella
Developed and enforced robust compliance and audit frameworks for labor and factory operations, reducing supply chain disruptions by 25% and achieving 100% certification success aligned with EU and US regulations
Implemented advanced SAP and CBX cloud technologies to streamline supply chain processes, delivering a 14% cost reduction and boosting operational efficiency by 30%, enhancing overall supply chain resilience
Spearheaded strategic partnerships in green and data-driven supply chain initiatives, including detox, reverse osmosis, ETP plants, and renewable energy projects, resulting in a 15% reduction in carbon footprint and improved stakeholder engagement
Mentored and managed a 20-member cross-functional team, fostering collaboration and regulatory adherence that supported over $120 million in diversified product exports to EU and USA markets
Strengthened the brand’s footprint in Pakistan by enhancing compliance resilience and supply chain risk management, contributing to uninterrupted operations, a 20% increase in supplier partnerships, and sustained market growth
Participated in international exhibitions and workshops annually, leveraging insights to increase strategic supplier partnerships by 20%, accelerating business development and competitive sourcing advantages
Country Manager of Pakistan
09/2014 - 02/2022
KAUFLAND PAKISTAN (PVT) LIMITED
Founded and scaled Kaufland Pakistan's export operations from inception, generating over $15 million in export revenue within two years by strategically expanding market reach and optimizing supply chains
Led the successful implementation and integration of the Bamborose ERP system across supplier networks, reducing order processing time by 30% and enhancing cross-functional collaboration through targeted change management and stakeholder training programs
Directed factory and labor compliance initiatives by deploying the TOPO solution application and standardized checklists, achieving 100% compliance, reducing audit non-conformities by 40%, and increasing employee adoption rates through comprehensive training and engagement
Managed a cross-functional team of 10+ members to optimize order allocation and factory operations, improving order fulfillment accuracy by 18%, driving 15-20% year-over-year revenue growth, and enhancing customer satisfaction with a 95% on-time delivery rate
Collaborated with KL Hong Kong and Germany buyer teams to develop and launch 30+ product categories, boosting category sales performance by 20% and increasing profitability by 22% across Towels, Bedding, Apparel, and Household segments
Implemented vendor management strategies that mitigated supply chain risks by 25%, improved supplier compliance, and increased supply reliability by 30%, while negotiating sourcing agreements that secured 12% cost savings without compromising quality
Controlled costs and budgets effectively, reducing overhead expenses by 18% while maintaining high product quality and operational efficiency
H.O.D & Merchandising Manager, Pakistan
11/2011 - 10/2014
FASHION KNIT INDUSTRIES , KARACHI-PAKISTAN
Independently managed end-to-end business operations including financial oversight and export payment processing using ERP systems, ensuring 100% compliance with international trade regulations and reducing payment delays by 20%
Established a robust departmental structure that enhanced coordination and operational efficiency by 25%, streamlining workflows across merchandising and production teams
Achieved seamless supply chain management for sister company in Germany by implementing integrated inventory control systems, reducing stockouts by 30% and mitigating supply chain risks, resulting in a 15% reduction in holding costs
Led cross-functional teams of 15+ members to optimize supply chain networks, ensuring timely procurement and delivery that maintained over 95% on-time inventory availability
Developed risk mitigation strategies that minimized supply disruptions, contributing to sustained business growth and a 10% increase in client satisfaction scores
Actively participated in business meetings, workshops, and international trade fairs, driving new business growth opportunities and expanding client networks by 12%
Merchandising Manager / Pakistan
12/2009 - 12/2010
TERRY WORLD (PVT) LIMITED , KARACHI-PAKISTAN, KARACHI
Led end-to-end order management from yarn procurement to export, achieving 95% production accuracy and 100% on-time shipments while reducing defects by 15%, significantly enhancing product quality and customer satisfaction
Developed and launched new product lines, contributing to a 12% increase in client acquisition and expanding market presence
Spearheaded the design and implementation of an ERP system and established cross-functional teams, optimizing operational workflows and increasing process efficiency by 20%
Reported directly to CEO with detailed production and order status updates, creating comprehensive line sheets for key clients such as American Dawn, Mr. Price, ASDA, and BigLots, driving a 10% growth in repeat orders
Sr. Merchandiser / Pakistan
01/2007 - 01/2010
SILVER TEXTILE INDUSTRY (PVT) LIMITED , KARACHI-PAKISTAN, KARACHI
Led a cross-functional team managing major US retail accounts including Walmart, Dollar General, Target, and BigLots, driving $15M+ in annual revenue and expanding business by 12% year-over-year
Developed and executed strategic capacity allocation plans for 1888 Mills, improving order fulfillment efficiency by 20% and ensuring 100% on-time delivery
Optimized product assortment and costing strategies to achieve a 10% increase in profit margins while aligning with sustainability goals and buyer specifications
Streamlined end-to-end order management from yarn procurement to export, enhancing quality control processes that reduced defects by 15% and elevated customer satisfaction
Reported directly to CEO on production status and order progress, facilitating data-driven decision-making and continuous process improvements
Created detailed line sheets for key accounts, supporting sales teams in securing repeat business and maintaining strong client relationships
Jr. Merchandiser / Pakistan
01/2006 - 01/2007
NAVEENA EXPORT , KARACHI-PAKISTAN, KARACHI
Led the styling and design innovation for Denim Garments targeting US and EU markets, ensuring alignment with regional trends and customer preferences, resulting in a 15% increase in customer satisfaction scores
Managed the preparation of diverse wash samples including Normal, Stone, Dyed, Acid, Rinse, Enzymes, and Vintage washes, reducing sample turnaround time by 20% through process optimization
Controlled project timelines effectively to meet strict delivery deadlines, improving on-time delivery rate by 25% for assigned customers
Coordinated selection and development of trims and accessories for new product lines, contributing to a 10% cost reduction by negotiating with suppliers and streamlining procurement

EDUCATION

Master of Business Administration (MBA)
Iqra University , Karachi, Pakistan
Bachelor
University of Karachi, , Karachi, Pakistan
Intermediate
National College , Karachi, Pakistan
Matriculation
Jenny’s Academy , Karachi, Pakistan

SKILLS

PROJECTS

Strategic sourcing orientation (SSO) and its implications
Technologies: Partial Least Squares (PLS) quantitative analysis, Statistical hypothesis testing, Data modeling and validation frameworks, Collaborative research methodologies
Led the empirical research to delineate and validate the domain of Strategic Sourcing Orientation (SSO) within the evolving context of intangible asset exchange in Pakistan's sourcing landscape
Applied Partial Least Squares (PLS) quantitative analysis to rigorously test and substantiate hypotheses, ensuring robust validation of the management philosophy's impact on sourcing efficiency and goal alignment
Collaborated with cross-functional teams to interpret data insights, driving actionable recommendations that enhanced strategic sourcing practices and supported organizational decision-making

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