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Led and mentored a 12-member QA team across multiple verticals (Tech, Data, Digital, and Creative), driving high performance and cross-functional collaboration
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Managed and prioritized QA efforts across multiple concurrent projects, ensuring alignment with release timelines and business goals
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Architected and implemented Cypress-based test automation frameworks integrated with CI/CD pipelines (GitHub Actions, LambdaTest), significantly increasing automated test coverage
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Introduced and operationalized continuous testing practices, including automated build verification, regression gating, and test orchestration in pipeline environments
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Established a QA Center of Excellence (CoE), defining best practices, standardized processes, and quality governance KPIs that improved delivery consistency and reduced defect leakage
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Collaborated with global stakeholders — product, engineering, and business leadership — to embed QA early in the development lifecycle and align quality metrics with business objectives
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Evaluated and piloted emerging QA tools and technologies, including AI-assisted testing solutions, to optimize test automation efficiency and effectiveness