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Led real-time monitoring of 500+ CCTV cameras and security systems, identifying and reporting 100% of incidents to reduce security breaches by 15%
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Developed and maintained accurate incident logs and security reports using MS Word and Excel, improving data retrieval efficiency by 20%
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Coordinated effectively with security teams and management to ensure confidentiality and operational discipline, contributing to a 10% improvement in response times
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Implemented process improvements for data entry and record maintenance, reducing errors by 25% and enhancing overall security operations.