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Led cross-functional teams of up to 10 members in end-to-end business analysis and requirements gathering for healthcare and telecom projects, driving alignment across distributed stakeholders and ensuring on-time delivery
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Developed and delivered executive-level presentations and workshops, effectively communicating complex data insights and DOC1 platform capabilities, resulting in increased stakeholder engagement and accelerated decision-making
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Championed adoption of cloud-based analytics platforms including Azure and AWS, integrating emerging data science tools such as Python and R for advanced predictive modeling, which enhanced claims discrepancy detection
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Mentored junior analysts on SQL optimization, cloud certifications, and data visualization best practices, significantly improving team productivity and accelerating project delivery timelines
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Project 1: Cambia Health Solutions (Healthcare Domain)
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Directed Medicaid claims data reconciliation using DOC1’s centralized repository and XML-driven automated PDF generation, reducing manual effort and improving report accuracy
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Spearheaded data quality and compliance initiatives by standardizing workflows and business requirements, achieving high data completeness and regulatory adherence
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Presented strategic insights through executive dashboards and visualizations, influencing cost management decisions and securing stakeholder buy-in
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Project 2: Telenor Telecommunications (Telecom Domain)
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Led collaboration with IT and business stakeholders to capture complex billing requirements, producing detailed BRDs and process flows with DOC1, Balsamiq, and Visio to support system upgrades
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Coordinated UAT and defect tracking processes, ensuring seamless migration and alignment with enhanced business processes
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Developed interactive dashboards integrating cloud analytics tools, improving service delivery KPIs and facilitating proactive issue resolution
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Delivered risk mitigation strategies and solution options in stakeholder presentations, enabling timely project execution and strengthening client relationships