Joseph Edgar C. Leaño, RMT

[email protected] +971 56 481 3575 Silicon Oasis, Dubai

PROFESSIONAL SUMMARY

Experienced Medical Technologist with 7 years of clinical laboratory experience in a tertiary hospital, skilled in hematology, clinical chemistry, microbiology, and blood banking, with strong competencies in quality control, equipment calibration, and result validation. Efficient under pressure and committed to accuracy, patient safety, and international laboratory standards. Also trained as a HIPAA certified Dental Virtual Assistant, proficient in insurance verification, benefits breakdown, appointment scheduling, digital charting, and patient, communication.

WORK EXPERIENCE

Dental Healthcare Virtual Assistant
01/2025 - Present
HelloRache , Phoenix, Arizona
Manage patient communication: calls, emails, and appointment scheduling.
Verify dental insurance benefits, eligibility, and coverage.
Assist patients with treatment plans and financial explanations.
Handle administrative tasks: patient records, dental software, and documentation.
Support billing and claim submissions, including EOB review.
Reduced no-shows and increased patient retention through effective reminders and recall outreach.
Minimized claim denials by accurately verifying benefits and following up with insurers.
Boosted case acceptance by clearly explaining treatments and coverage.
Improved clinic workflow by efficiently managing admin tasks and patient scheduling.
Sr. Medical Technologist
08/2023 - 10/2025
Medilinx Laboratory Inc.
Performed a wide range of clinical laboratory tests in hematology, clinical chemistry, microbiology, serology
Executed quality control and assurance procedures to comply with hospital, DOH, and international laboratory standards
Verified and validated laboratory results prior to reporting to physicians and nursing units
Ensured biosafety and infection control compliance in all laboratory sections
Assisted in method validation and equipment performance checks during routine and special procedures
Trained and supervised junior technologists and interns, promoting adherence to protocols and continuous improvement
Collaborated with medical and nursing staff to support accurate diagnosis and effective patient management
Sr. Medical Technologist/Blood Bank Officer
01/2018 - 08/2023
Our Lady of Lourdes Hospital
Conducted donor screening, interviews, and blood collection from qualified donors
Performed serologic testing for HBsAg, Anti-HCV, Syphilis, and HIV
Handled blood processing and component preparation, including packed RBCs (leukofiltered), FFP, platelets, and cryoprecipitate
Proficient in antibody screening, crossmatching, blood typing, Coombs test, and platelet apheresis
Supervised and mentored junior technologists, ensuring adherence to protocols and maintaining high laboratory quality standards

EDUCATION

Bachelor of Science in Medical Technologist
06/2014 - 04/2017
College of the Holy Spirit

SKILLS

Technical Skills: Attention to detail and accuracy, Quality control (QC) and quality assurance (QA), Equipment calibration, maintenance, and troubleshooting
Soft Skills: Adaptability under high-pressure situations, Communication and teamwork, Time management and multitasking

CERTIFICATIONS

Registered Medical Technologist
09/2017
Philippine Regulation Comission
Basic Life Support
05/2023
Red Cross
HIPAA Certified
01/2025
American Health Information Management Association
OSHA Bloodborne Pathogens / Safety Training
07/2022
OSHA

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