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Coordinated comprehensive safari operations, ensuring adherence to internal procedures and precise documentation.
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Implemented double-check systems for itineraries and supplier bookings to reduce financial losses.
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Managed supplier confirmations and relationships to facilitate timely bookings and service delivery.
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Oversaw guest logistics, enhancing client experience through effective communication of permits and itineraries.
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Supervised vehicle logistics, upholding safety standards and ensuring professional presentation of vehicles and guides.
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Acted as escalation point for operational issues, facilitating swift resolutions in collaboration with management teams.
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Supported leadership through staff induction and performance monitoring to foster continuous improvement.