Customer Service professional with 3 years of proven expertise in managing customer inquiries, order processing, refunds, and issue resolution, now transitioning into an Amazon Admin Virtual Assistant role. Skilled in Amazon Seller Central administration, buyer messaging, and Seller Support case management, delivering efficient and compliant support to Amazon sellers. Adept at leveraging strong communication and organizational skills to enhance seller performance and customer satisfaction. Committed to driving operational excellence and fostering seamless e-commerce experiences through a detail-oriented and performance-driven approach.