MANDLENKOSI NSINGO

[email protected] +27 603 191 861 Johannesburg

PROFESSIONAL SUMMARY

Gallery Attendant and Visitor Experience Professional with over two years of experience supporting museums and cultural institutions. Skilled in guided tours, visitor engagement, artwork handling, safety compliance, and event coordination. Known for delivering informative and engaging visitor experiences while ensuring the security and integrity of exhibitions and collections.

WORK EXPERIENCE

Gallery Attendant
10/2024 - 09/2025
Kwekwe Museum , Kwekwe, Zimbabwe
Responded to visitor inquiries in person, by phone, and via email, ensuring professional and timely customer service
Delivered guided tours and explanations of exhibitions, improving visitor understanding and engagement
Supported daily gallery operations during peak visitor periods, assisting with workflow efficiency and crowd management
Handled sensitive visitor and artwork-related information with discretion and confidentiality
Conducted routine patrols of exhibition spaces, contributing to zero incidents of vandalism or theft during assigned shifts
Collaborated with team members to coordinate special programs, exhibitions, and events
Gallery Attendant
12/2022 - 07/2024
KwaMaiGuru Gallery , Johannesburg, South Africa
Greeted and registered visitors, managing entry procedures and verifying identification where required
Delivered guided tours to individuals and groups of up to 25+ visitors, presenting scripted and educational content
Researched exhibition themes, artwork history, and environmental conditions to enhance tour accuracy and quality
Monitored visitor activities to ensure compliance with gallery rules and safety regulations
Assisted with exhibition planning by contributing theme ideas and supporting artwork display setup
Managed booking inquiries, reservations, and visitor questions both in person and over the phone
Processed sold artworks for shipment and followed up with clients to confirm successful delivery
Coordinated schedules with artists, vendors, and event partners to support gallery events and programs

EDUCATION

Diploma in Tourism & Hospitality Management
07/2024
{School Name}

SKILLS

CERTIFICATIONS

STCW Certificate
Valid Seafarer’s Medical
Valid Visa

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