A Marieswaran

[email protected] • 9087772998 • Bengaluru

PROFESSIONAL SUMMARY

Results-driven PLM Analyst & IT Engineer with 5+ years of experience in PLM Application, System Administration and Team Leading. Skilled in PLM administration, root cause analysis, and server management. Effectively lead support teams to enhance system performance, reduce downtime, and streamline product development processes.

WORK EXPERIENCE

PLM Professional I
01/2024 - Present
Capgemini Technology Services India Ltd , Bengaluru
• Leading a team of PLM professionals responsible for supporting and maintaining the PTC Windchill Application, ensuring 99% ticket resolution SLA compliance and boosted high user satisfaction.
• Spearheaded resolution of complex and high-priority incidents of PLM & CAD Applications, collaborating with cross-functional teams and stakeholders to resolve escalations quickly and minimize business downtime.
• Administered Windchill Versions 12 & 13 and managed RHEL, Windows servers, Databases & preventive maintenance to improve system reliability, performed system rehost & upgrades.
• Executed 20+ Windchill customization and deployment projects that enhanced functionality, automation and end-user experience.
• Served as a key support in implementing an AI-based Chatbot tool over the ticketing tool for reducing repetitive support workload and improving user response.
• Worked for the installation and configuration of Codebeamer Application and integrated with CAD Application.
Assistant Manager-IT/PLM
02/2022 - 01/2024
Royal Enfield, A Unit of Eicher Motors.Ltd - Chennai , Chennai
• Worked as a Windchill Server Administrator on Windchill version 11.0, takes care of Windchill Configurations on the RHEL Servers and Customizations deployments of the new enhancements.
• Did various rehost in the RHEL Servers and Oracle Database interfaces.
• Worked on various modules like PDMLink, MPMLink, Flex PLM, RV&S, Relex etc.
• Takes care of all the strategic and operational aspects of Windchill, Ex: Rehost, Upgrade & Maintenance of the Server, etc.
• Having complete understanding of the Products and providing support to the Product Development team.
• Fostered the L1, L2 and L3 support.
Associate Project Engineer
11/2021 - 01/2022
Hitachi Energy - Chennai, India , Chennai, India
• Worked as Associate Project Engineer in Hitachi Energy and takes care of windchill application version 11.1 for the heavy vehicle projects.
• Takes care of the Windchill RHEL Servers and worked on the downtime and maintenance of the servers.
• Use to work on user profile creations and groups addition requests.
• Works in the service now portal by maintaining the SLA of the tickets by resolving the users queries and issues.
PLM Consultant
03/2020 - 10/2021
Capgemini Technology Services India Limited - Chennai, India , Chennai, India
• Delivered the High Quality support for the Royal Enfield as a PLM Consultant.
• Takes care of all PLM related tickets and concerned in resolving the issues within the SLAs.
• Maintained quality windchill application servers of Royal Enfield and takes cares of the build packages deployments.
• Worked in rehost and installation of the windchill and its modules.

EDUCATION

Bachelor of Engineering : Aeronautical Engineering
01/2018
Tagore Engineering College, Anna University - Chennai
HSC
01/2014
Oxford Matriculation Higher Secondary School - Chennai
SSLC
01/2012
St, Augustine Matriculation School - Chennai

SKILLS

Technical Skills: Database Administration, Server Administration, Server Rehosting, Product Knowledge, Service Knowledge
Soft Skills: Problem Solving, Communication, Team Collaboration, Adaptability
Other: Multilingual, Industry Knowledge

PROJECTS

Mixing Enrichment by Elliptical Tabs on Convergent Nozzle
• Recognized as best project of the department
Analyzing the Notched Flame Holders for Jet Engines in Water Flow Channel
• Published a journal in this project, Volume No. 06, Special issue No. (03)

CERTIFICATIONS

The 11 Essential Career Soft Skills
10/2025
Udemy

ACHIEVEMENTS

• Awarded Best Project by the Indian Society for Technical Education (ISTE)
• Won Rising Star Award for outstanding team collaboration and accountability in project execution.
• Trailblazer Award – Royal Enfield Motors, Honored for ensuring timely delivery of projects and providing strategic cross-functional support that contributed to successful project release.

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