MELODY ADEWUNMI

[email protected] +2347040690934
LinkedIn: (36) Melody Adewunmi | LinkedIn

PROFESSIONAL SUMMARY

Motivated Industrial Mathematics – Computer Science student at Covenant University (started in October 2025) with a strong academic foundation, including a 3.4 GPA from Taidob College. Skilled in Microsoft Office, computer applications, and accurate information management, supported by relevant certifications that validate my technical abilities. I bring exceptional attention to detail, strong organizational skills, and a reliable work ethic, along with the ability to work independently or as part of a team. Dedicated to delivering high-quality results and continuously developing my professional and technical skills.

WORK EXPERIENCE

Customer Retention Officer and Network Engineer
02/2024 - 07/2025
Bright Technologies , Ogun State, Nigeria
Executed fiber optics installations and performed advanced troubleshooting to ensure optimal network performance and minimize downtime
Collaborated with cross-functional teams to support customer retention through technical issue resolution and service quality improvements
Conducted regular maintenance and diagnostics on network infrastructure, reducing service interruptions by 15%
Provided technical guidance and support to junior staff, enhancing team efficiency and knowledge in fiber optic technologies
Community Management Intern
08/2023 - 08/2024
Zendit Technology , Lagos, Nigeria
Managed and engaged a community of over 500 customers and brand ambassadors across multiple social media platforms, enhancing brand loyalty and customer satisfaction
Coordinated communication between internal teams and external ambassadors to streamline campaign execution and improve response times by 20%
Developed and implemented social media strategies that increased community interaction by 30%, driving higher user retention and brand awareness
Monitored customer feedback and resolved issues promptly, contributing to a 15% improvement in overall customer sentiment

EDUCATION

High school diploma
09/2019 - 08/2023
Taidob College , Ogun State, Nigeria GPA: 3.4

SKILLS

Technical Skills: Data Entry, Data Verification, Data Management, Data Protection Compliance, Software Development, Vue.js Framework, IT Essentials, Typing
Soft Skills: Communication, Problem Solving, Decision Making, Teamwork, Leadership, Attention to Detail, Organizational Skills, Reliability, Time Management
Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office Suite, HTML, CSS, JavaScript, Python, Notion, Google Sheets, Basic SQL Knowledge, Trello / ClickUp
Other: Certified Vue.js Developer (Coursera), Confidentiality, Training Participation

CERTIFICATIONS

Certified in Software development
04/2024
Tech4Dev
Certified in Introduction to VuejS Framework
08/2023
Coursera
Certified in Software development
09/2023
Tech4Dev
CISCO IT Essentials
10/2025
CISCO

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