MOHAMMED KHALED

[email protected] 00971502152414 muhaisnah 4

PROFESSIONAL SUMMARY

Dedicated and customer-focused professional with proven experience in delivering high-quality service in fast-paced environments. Skilled in handling customer inquiries, resolving complaints, and providing exceptional support to enhance customer satisfaction and loyalty. Strong interpersonal and communication skills with the ability to remain calm and efficient under pressure. Adaptable, reliable, and passionate about ensuring a positive customer experience through empathy and problem-solving.

WORK EXPERIENCE

GITEX- Volunteer
01/2019 - Present
Assisted in customer service and visitor support at GITEX Global, ensuring a smooth experience for a very large number of attendees
Managed registration and badge issuance at entry points, handling high-volume foot traffic efficiently
Supported logistics coordination and exhibitor communication during setup and live event
Demonstrated adaptability in a fast-paced, multicultural tech environment
EXPO 2020-Tour guide
01/2021 - 01/2022
Welcomed and guided international visitors across pavilions, providing clear and engaging information
Delivered informative tours in a professional and friendly manner, enhancing the visitor experience
Managed large and diverse tour groups while ensuring safety, comfort, and engagement
Answered questions and provided cultural, historical, and thematic insights related to the Expo
driver
01/2021 - 01/2024
al Mather steel works , Dubai
Transported steel materials safely and on time across Dubai
Conducted daily vehicle checks and basic maintenance
Followed traffic laws and company safety procedures
Managed loading/unloading and delivery records

EDUCATION

commerce
01/2007 - 01/2016
ARAB UNITY SCHOOL

SKILLS

Similar Resumes

MUHAMMAD ASIF High School Teacher House #38 Cnanal Breez Ali Town Raiwind Road Lahore, Punjab, Pakistan ASHOK Yennam, Venkata Krishna Reddy Project Manager Aachen,DE JASMEET ARORA SEO Intern Noida ANYI LISETH HOYOS TAPIERO Bogotá D.C. · Colombia