Moustafa Zeidan

[email protected] • 517-960-5437 • Jackson, MI

PROFESSIONAL SUMMARY

Corrections Officer with the Michigan Department of Corrections (MDOC – JCF), bringing experience in inmate supervision, facility security, and crisis management. Proven ability to maintain order, enforce policies, and provide leadership in high-stakes environments. In addition, experienced entrepreneur and IT professional with over 20 years of business ownership, IT/media consulting, and teaching experience in the United States and the Middle East. Currently pursuing a Master of Science in Information Technology (2024–2026) with advanced certifications in web design and programming, offering a unique blend of corrections expertise, technical knowledge, business management, and educational leadership.

WORK EXPERIENCE

Corrections Officer

01/2024 - Present

Michigan Department of Corrections – JCF Facility

• Maintain facility safety by enforcing institutional policies and procedures

• Supervise and monitor inmate activities to ensure compliance and security

• Conduct searches, inspections, and counts to prevent contraband and enforce discipline

• Provide secure escort and prisoner transfer services to courts, hub sites, and medical facilities

• Respond rapidly to emergencies, de-escalate conflicts, and apply crisis intervention strategies

• Mentor new officers on policies, safety protocols, and inmate management techniques

• Collaborate with multidisciplinary teams to support rehabilitation and reentry initiatives

Business Owner / IT & Media Consultant

01/2001 - 01/2024

Self-Employed – USA & Middle East

• Founded and managed multiple businesses across IT, media, and service industries

• Delivered IT and media projects for clients in both the U.S. and Middle East, including web applications, online platforms, and digital media solutions

• Oversaw project lifecycles from planning to execution, ensuring quality, timeliness, and client satisfaction

• Managed budgets, business operations, and cross-cultural teams in diverse markets

• Built strong networks with partners, vendors, and clients across regions

IT Instructor

01/2001 - 01/2005

Training Centers & Universities – Middle East

• Taught undergraduate students and trainees in web development, programming languages, and IT fundamentals. At many governmental, and private universities, institutions and training centers.

• Delivered hands-on training in software applications, databases, and networking

• Designed and implemented curricula that combined academic knowledge with practical IT skills

• Mentored students preparing for careers in IT and certifications such as CIW

• Provided seminars and workshops on emerging technologies and web applications

Supervisor of Publishing department

01/2005 - 01/2007

National theater center, department of the culture- Egyptian government , Egypt

• Supervisor of Publishing department at National theater center, department of the culture- Egyptian government

Technical Managing Editor / Editor-in-Chief

01/2007 - 01/2008

Microsoft experience magazine / Chamber of Information & Communications Technology – Egypt , Egypt

• Technical managing editor of Microsoft experience magazine

• Editor-in-chief of information and communication technology CIT -governmental magazine issues from the chamber of information & communications technology – Egypt

Public Relations and Editor

01/2008 - 01/2010

Alzewayed holding group

• Public relations and editor at Alzewayed holding group (https://alzewayedholding.com.sa/?utm_source=chatgpt.com)

Editor

01/2010 - 01/2011

Department of Media and Public Relations – Supreme Council of Health – Qatar state , Qatar

• Editor at department of media and public relations – supreme council of health – Qatar state (http://www.sch.gov.qa/home-en/)

Web Administrator

01/2011 - 01/2012

Arab Center for Political Studies – Doha Institute , Doha, Qatar

• Web administrator at Arab center for political studies – Doha institute (www.dohainstitute.org/en)

Sales and Marketing Supervisor

01/2012 - 01/2013

Alwaraq Printing House , Qatar

• Sales and marketing supervisor at Alwaraq printing house, Qatar (www.alwaraq.qa)

Web Developer

01/2012 - 01/2014

Salam Technology , Qatar

• Web developer at Salam technology, qaqtar ( www.salamtechnology.com)

Business Owner and Operator

01/2015 - 01/2024

, USA

• Business owner and operator for retail, real-estate, IT, and transportation businesses in USA

EDUCATION

Master of Science in Information Technology (MSIT)

01/2024 - 01/2026

University of the People GPA: 2.83

Master CIW Certification in Web Design

01/2009

Postgraduate Program in Web Programming & Web Applications

01/2002

IBM

Bachelor of Science

01/2001

Helwan University , Cairo, Egypt

SKILLS

CERTIFICATIONS

MDOC Corrections Officer Training Academy

01/2024

Michigan Department of Corrections

Master CIW Web Design Certification

01/2009

CIW

IBM Postgraduate Program in Web Programming & Web Applications

01/2002

IBM

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