Mr. NIKHIL MISHRA

[email protected] +91 9082246861 Room no. 03, Baba Ram Das Chawl, Gaon devi Mandir, Ghatkopar (W) Near Amrut Nagar Mumbai - 400086

PROFESSIONAL SUMMARY

• Bachelor of Science: I am perusing plane BSC’s Computer Science in PVG’S COLLEGE. • High School Certificate: Completed High School from RAMNIRANJAN JHUNJHUNWALA COLLEGE with 61% marks. • Secondary School Certificate: Completed the SSC from VSPHS. • Basic Computer Course: Completed a MS-CIT course in basic computers which covered Microsoft Word, Excel and Power Point.

WORK EXPERIENCE

Data Entry Operator
Prodocs Solution Pvt. Ltd.
Managed back-office operations as a LIC Agent for 6 months, streamlining policy documentation and client data processing to improve accuracy by 15%
Implemented efficient data entry workflows that reduced processing time by 20%, enhancing overall team productivity
Collaborated with sales and customer service teams to ensure timely policy renewals and client follow-ups, contributing to a 10% increase in customer retention
Utilized CRM software to maintain and update client records, ensuring compliance with regulatory standards and improving data accessibility

EDUCATION

Bachelor of Science
PVG’S COLLEGE
High School Certificate
RAMNIRANJAN JHUNJHUNWALA COLLEGE GPA: 61%
Secondary School Certificate
VSPHS
Basic Computer Course
MS-CIT

SKILLS

Technical Skills: Typing Speed 45 WPM, Microsoft Excel
Soft Skills: Positive Attitude, Helpfulness, Team Spirit, Good Communication
Tools: Microsoft Excel

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