Mr Sunil Krishna Tiwari

[email protected] • +91-8898317627 • Malad, Mumbai, India

LinkedIn: https://www.linkedin.com/in/sunil-tiwari-6b5495147

PROFESSIONAL SUMMARY

Dynamic Senior Quality Engineer with 8 years of fintech expertise specializing in capital markets and trading systems such as RMS, OMS, CNS, CMS, and TWS (MCX). Adept at leading cross-functional teams to deliver end-to-end order lifecycle management and automation testing frameworks using Selenium and Jenkins, resulting in a 20% improvement in system reliability and a 15% increase in customer satisfaction at Angel One. Certified ISTQB professional and Agile Scrum Master, skilled at aligning quality engineering with business goals to drive scalable, user-centric solutions across mobile and web platforms. Passionate about mentoring teams and fostering continuous improvement through data-driven quality metrics and Agile methodologies.

WORK EXPERIENCE

Quality Engineer

01/2024 - Present

Angel one Ltd , Mumbai, India

• Led comprehensive functional, regression, and sanity testing for Fixed Deposit and insurance products, increasing defect detection rate by 25% and reducing post-release issues by 15%

• Executed integration testing and User Acceptance Testing (UAT) across banking and insurance platforms, ensuring a seamless customer experience that improved client satisfaction scores by 10%

• Collaborated closely with product managers and development teams to enforce product compliance and quality standards, contributing to a 20% reduction in compliance-related defects

• Utilized industry-standard testing tools such as Selenium and JIRA to automate test cases and streamline defect tracking, enhancing testing efficiency by 30%

QA Team Lead

04/2023 - 01/2024

Multicommodity Exchange , Mumbai, India

• Led the definition and implementation of quality standards and metrics across multiple projects, resulting in a 25% reduction in post-release defects

• Collaborated with cross-functional stakeholders to review and close quality metrics, improving project delivery timelines by 15%

• Mentored and educated a QA team of 10 members on quality matrices, resolving over 95% of queries and enhancing team productivity

• Established clear milestones, checkpoints, and measurable quality criteria that increased testing efficiency by 20%

• Spearheaded testing and quality assurance for Clearing System (CNS), Collateral Management (CMS), and Risk Management System (RMS), ensuring 99.9% system uptime

• Developed and validated complex queries for Cash Collateral, FDR, BG, and Security Deposit/Release, reducing query errors by 30%

• Executed comprehensive testing of Bancs Web Application, including user login and RBAC checks, enhancing security compliance

• Directed DC/DR activities and high-availability handover testing, ensuring zero downtime during critical transitions

• Led end-to-end testing efforts for MTS, MAT, and T7 MEM applications, contributing to successful on-time releases with zero critical defects

Assistant Team Lead

05/2021 - 03/2023

India Infoline Finance Limited , Andheri, Mumbai, India

• Involved in sprint planning, deployment discussions, and release management for mobile app projects

• Responsible for creating test plans, strategies, test data, and capacity planning

• Conducted in-depth reviews of business, functional requirements, and technical specifications for gap analysis

• Reviewed test cases in Microsoft TFS and performed Functional, Regression, and Sanity testing across app versions

• Created test data using SQL Server for UAT environments

• Monitored user feedback from Google Play and Apple App Store, addressing usability concerns

• Led a team of QA testers, providing both managerial and technical leadership

• Transferred knowledge and testing experience to new vendors

• Organized meetings and training sessions with stakeholders

Senior QA Analyst

04/2018 - 05/2021

Greeksoft Technologies Pvt Ltd , Borivali, Mumbai, India

• Plan, design, execute, and report software tests; supervise a team of testers

• Review business and software requirements, providing valuable inputs

• Prepare and review test plans, test cases, scripts, and data

• Execute manual and algorithm-based tests, report defects, and assist in defect understanding

• Analyze test results, track metrics, and prepare test reports

• Mentor and supervise junior software engineers

• Modules Worked On:

• RMS Level Module: Surveillance, PPC Check, Client Risk Preference, Margin Setting, and Rejection

• Risk Management: Holding Management, Timer Square-Off Feature, Margin Calculation, SPAN, Exposure, MTM Gain/Loss, Admin Management

• Algo Execution: Order Execution, Margin, Surveillance Validation (GATS Arbitrage, Market Making, Greek Execution Algo, Slice)

• Front-End Testing: Margin Calculation, Holding Management, RMS Limits, MTM, Timer Square-Off in Cash, Derivatives, Currency & Commodity Exchanges (NSE, BSE, MCX)

• Key Projects:

• Margin & Square Off Interoperability in NSE & BSE

• Separate Margin Leverage in Stock & Index

• Exchange Zero Downloading in NSE & BSE

• Trade Give Up RMS, Unhedge Timer Square-Off & MTM Square-Off

• Greek Manager Broadcast Server (GMBS) - Subscription-based broadcast service

• RMS Additional Margin & Margin Basket Method

Trading Application Support

09/2017 - 03/2018

Kotak securities (On Payroll of Progressive) , Goregaon, Mumbai, India

• Manage Greek Server and Client operations, including BOD/EOD processes

• Oversee server and client patch updates, license management, DB backups, and audit trail generation for analysis

• Perform application browser compatibility checks

• Work on Admin Level Modules and Features

• Key Skills:

• BOD/EOD Operations

• Server/Client Patch Updates

• License Management

• User Management, Dealer-Client Mapping, Retailer Position Windows

• Application Testing (Browser Compatibility, Admin Level Features)

• Audit Trail Generation, Data Backup, and Analysis

EDUCATION

B.E Electronics & Telecommunication

01/2013 - 01/2017

Mumbai University , Thane, India GPA: 7.25

HSC

01/2013

Bhavans College of Science , Andheri, Mumbai GPA: 64.33%

SSC

01/2011

GVM School , Malad, Mumbai GPA: 89.64%

SKILLS

PROJECTS

Angel one FD and Insurance

• Fixed Deposit (FD) for Shivalik, Utkarsh, Bajaj, and Shree Ram Banks: Testing FD products, including account creation, interest calculations, and customer transactions

• Fixed Deposit for Senior Citizens: Testing features tailored to senior citizen FD products with special interest rates and benefits

• Insurance Motor Product: Testing motor insurance policies, including claims processing, premiums, renewals, and customer interactions

MultiCommodity Exchange CDP Project - TWS and Bancs

• Clearing System (CNS): Testing and managing clearing processes

• Collateral Management System (CMS): Handling collateral management and related features

• Risk Management System (RMS): Ensuring risk assessment, margin calculations, and exposure management

• Bancs Web Application: Testing front-end and back-end functionalities, including user interactions and risk management features

• MTS, MAT, and T7 MEM Applications: Testing and ensuring the integrity of these financial trading and market data applications

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