Muhammad Zuhrie Huraira Bin Abdul Ghani

[email protected] +601172833462 Lot 3467-2, Lorong Setia 8, Kampung Setia Kuang, 48050 Rawang, Selangor

PROFESSIONAL SUMMARY

Fibre Optic Technician with hands-on experience in FTTH installation, fibre splicing, testing, and fault rectification. Certified by Telekom Malaysia (CA1C, CA2C) and CWT from CWNP with practical knowledge of fusion splicing, OTDR testing, and customer premises deployment. Reliable field technician with strong attention to safety, quality workmanship, and network performance. Seeking a Fibre Splicer role in Australia with long-term career growth.

WORK EXPERIENCE

Fibre Solutionist Engineer
05/2025 - Present
Maxis Broadband Sdn Bhd , Subang Jaya, Selangor
Install, configure, and troubleshoot wireless and fibre-related network infrastructure
Perform site surveys and ensure optimal signal performance
Work with structured cabling and network termination
Coordinate with technical teams to resolve network faults
Maintain documentation and compliance with SOPs
Installed FTTH connections for residential and commercial customers
Performed fibre splicing, termination, and testing
Used OTDR and power meter to verify signal quality
Troubleshot fibre faults and service disruptions
Ensured neat cable routing and proper fibre management
Provided on-site customer technical support
Assistant Branch Manager
02/2024 - 05/2024
99Speedmart Sdn Bhd
Oversee the day-to-day operations of the retail branch, including sales, customer service, and staff management
Provide leadership and guidance to branch staff, including training, coaching, and performance management
Manage branch inventory levels, including ordering, receiving, and stocking merchandise, to ensure adequate product availability and minimize stockouts
Ensure compliance with company policies and procedures, as well as industry regulations, regarding safety, security, and operational standards
Business Manager
07/2021 - 02/2024
Teh Roma (Self Employed)
Direct and oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision, resulting in consistent achievement of sales targets and KPIs
Lead and motivate a team, providing training, guidance, and performance feedback to foster a positive work environment and drive individual and team success
Develop and implement sales and marketing strategies to increase foot traffic, drive sales growth, and enhance brand awareness in the local market
Monitor and analyze sales reports, inventory levels, and financial performance to identify trends, opportunities, and areas for improvement, making data-driven decisions to drive business results
Cultivate and maintain positive relationships with customers, vendors, and suppliers to support business growth and enhance the overall shopping experience
Sales Advisor
07/2019 - 06/2021
Car Broker (Self Employed)
Establish and manage a successful car brokerage business, serving clients across the local area and beyond
Utilize comprehensive knowledge of the automotive market to source, negotiate, and purchase vehicles on behalf of clients, ensuring the best possible deal
Build and maintain strong relationships with clients, earning trust and loyalty through transparent communication and exceptional service
Develop and implement marketing strategies to attract new clients and promote services, including online advertising, social media marketing, and networking events
Manage all administrative tasks related to the business, including client contracts, vehicle documentation, and financial transactions
Provide ongoing support and assistance to clients throughout the car buying process, from initial consultation to final delivery of the vehicle
Continuously monitor market trends and pricing fluctuations to provide clients with accurate and up-to-date information
Sales Associate
01/2017 - 05/2019
Oni Global (M) Sdn Bhd
Cultivated lasting relationships with customers, resulting in a 30% increase in repeat business and positive word-of-mouth referrals
Actively participated in team training sessions to share best practices and enhance overall sales performance
Utilized POS systems to process transactions accurately and efficiently while maintaining cash register accountability
Resolved customer complaints and concerns promptly, ensuring high levels of satisfaction and retention
Sales & Marketing Cum Supervisor
01/2015 - 01/2017
Nutrition Pro Fitness Sdn Bhd
Provided expert guidance to customers on product features and benefits, resulting in a 25% increase in average transaction value
Implemented cross-selling and upselling techniques to maximize revenue and increase average sales ticket
Assisted in inventory management tasks, including restocking shelves and conducting regular stock counts to ensure product availability
Actively participated in sales meetings to discuss strategies for achieving sales targets and improving customer service
Recognized as "Employee of the Month" three times for outstanding sales performance and dedication to customer satisfaction
Demonstrated strong leadership skills as a key holder, responsible for opening and closing procedures, cash handling, and overseeing store operations in the absence of management
Provided on-the-job training and mentorship to new hires, ensuring they were equipped with the knowledge and skills necessary to excel in their roles
Collaborated with team members to achieve sales targets, resolve customer inquiries, and maintain a clean and organized store environment

EDUCATION

Diploma in Multimedia Industry
University of Selangor

SKILLS

Technical Skills: Fibre Optic Splicing (Fusion Splicing), FTTH / FTTx Deployment, OTDR Testing & Optical Power Meter, Fibre Termination & Joint Closure, Fault Finding & Network Troubleshooting, Customer Premises Installation (CPE), Cable Management & Labelling, Safety & Worksite Compliance, Teamwork & Field Coordination
Soft Skills: Communication Skills, Customer Service / Client Relations, Problem-Solving, Attention to Detail, Time Management, Teamwork & Collaboration, Adaptability / Flexibility, Persuasion & Negotiation, Professionalism & Reliability
Tools: Fusion Splicer, OTDR, Optical Power Meter, Cleaver & Fibre Prep Tools, Hand & Power Tools for Fibre Work

CERTIFICATIONS

Certified Wireless Technician
09/2024
CWNA
CA1C
10/2024
Telekom Malaysia
CA2C
10/2024
Telekom Malaysia
Health And Safety Officer
06/2016
Skill Solution Sdn Bhd

ACHIEVEMENTS

Best Rookie Award 2024 (Maxis)

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