Nabanita Bhowmick

[email protected] 9831643070 C-26, JAL VAYU VIHAR, BLOCK – LB, SECTOR – III, SALT LAKE CITY, KOLKATA - 700106

PROFESSIONAL SUMMARY

A challenging, responsible and established career in Administration, Human Resource, Secretarial, Document Control, Purchase and willingness to learn new software and new techniques of works, adding in the organization growth while enhancing my professional and personal skills.

WORK EXPERIENCE

Selling Partner Support
07/2023 - Present
Amazon
Provided Technical and Operational Assistance to Amazon Vendors, ensuring smooth product listings, inventory management, and order fulfillment
Issue Resolution: Troubleshooted and resolved vendor issues related to product data, account management, and performance metrics on the Amazon Vendor Central platform
Upscaled to Direct Fulfillment
Mentoring New Hires for SPS-Vendors
Executive - Operations
08/2008 - 01/2010
IBM Daksh Business Process Services Pvt. Ltd.
Working in a Voice Process, PLSC (Personal Lending Service Center) for the client Lloyds TSB handling Inter Branch Queries
Debt Recovery and Resettlement
Associate
03/2007 - 11/2007
Wipro Limited , Kolkata Development Center
Providing Technical Solutions and Administer Client Database for Hewlett Packard (HP North America)
Technical Troubleshooting in Windows XP, Vista and Windows 7
Administration Officer
05/2004 - 03/2007
Bhattacharyya Orthopaedics & Related Research Centre (P) Ltd.
Work with the Chairman with the daily responsibilities of the hospital
Run the maintenance department so that the hospital works smoothly
Helping Out all Administrative problems of hospital
Coordinating Communication between Doctors and management
Take interviews and recruiting of new candidates
Making appointment letters for the newly appointed and distribute them
Making monthly salary sheets and distribute salary to the employees
Interacting with different companies while buying equipments for the companies
Coordinating between the Patient and Management so that they do face any problems
Looking into the admission and discharge procedure of the hospital
Registration of orders, letters, business correspondence and forwarding to the executors
Other tasks as assigned
Secretary & Office Assistant
12/2001 - 05/2004
Gamuda-WCT (India) Private Limited
Assist the General Manager with daily responsibilities of the project
Worked with the Technical Team and give them all support
Managing the Store of the Project and keep record of it
Filling up of the Requisition Orders for the store items
Interacting with the Purchase department so that the purchase orders are delivered in time
Interacting with the consultants of the project and give them all support
Worked as a Document Controller for the Project
Other tasks as assigned
Secretary & Computer Operator
06/2000 - 11/2001
National Highway Authority of India
Assist the Manager (Tech) with daily responsibilities
Answer telephone and take messages as necessary
Pick up and deliver mail
Work as a document controller
Run errands across campus as necessary
Make copies of documents and guides as needed
Managing the Administration of the office
Other tasks as assigned

EDUCATION

Professional Diploma In Marketing Management
01/2007
All India Management Association
Diploma in Business Administration
01/2001
B. Sc. (Mathematics)
01/1996
University of Burdwan
Higher Secondary
01/1994
West Bengal Council of Higher Secondary Education GPA: 55.6 percent
I.C.S.E
01/1992
Indian Certificate of Secondary Examination GPA: 79 percent

SKILLS

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