Nabil Meer

[email protected] 9987106257 Mumbai, India
LinkedIn: nabil-meer30

PROFESSIONAL SUMMARY

Detail-oriented aspiring Data Analyst with strong expertise in Python, SQL, R, and Power BI, committed to transforming complex data into actionable business insights. Successfully improved client reporting accuracy by 15% through advanced Excel modeling and automated data workflows in a recent Client Associate role. Adept at leveraging statistical analysis and machine learning techniques to support data-driven decision-making and optimize operational efficiency. Eager to contribute analytical skills and technical proficiency to drive measurable results in dynamic data analysis roles.

WORK EXPERIENCE

Client Associate
05/2024 - 03/2025
WNS Global Services
Achieved a 96% client satisfaction rate by efficiently resolving service-related issues and delivering timely solutions
Designed and implemented a Power BI dashboard to track employee KPI metrics, reducing managerial workload by 25% and improving team performance by 14% through real-time monitoring
Oversaw a database of 1,000+ client records, streamlining complaint tracking and resolution processes
Generated and presented weekly reports with insights on complaint trends and resolution efficiency, supporting managerial decision-making
Earned the Employee of the Month title 5 times, including 4 consecutive months, in recognition of outstanding performance and commitment to excellence

EDUCATION

Secondary School Certificate (SSC)
03/2019
St. Joseph’s High School GPA: 82.80%
Higher Secondary Certificate in Science (HSC)
03/2021
SIES College of Arts, Science and Commerce GPA: 88%
Bachelor of Science in Information Technology
05/2024
SIES College of Arts, Science and Commerce GPA: 8.9 CGPA

SKILLS

Technical Skills: Python, SQL, R, Data Analysis, Exploratory Data Analysis, KPI Metrics
Soft Skills: Analytical Thinking, Attention to Detail, Communication, Problem Solving
Tools: Excel, Power BI, Excel Dashboards
Other: Client Management, Business Intelligence, WNS Industry Knowledge

PROJECTS

DarkKnight Vision (Women safety app)
Technologies: Java, Firebase, Google Maps API, Android Studio, REST APIs, Git, Agile Methodology
Led the end-to-end development of DarkKnight Vision, a women’s safety Android app, over a 6-month timeline involving weekly feature updates, bug fixes, and iterative improvements under mentor guidance
Designed and implemented real-time location tracking and emergency response features using Java and Google Maps API, enhancing user safety with a panic button, trigger call, and pre-configured helpline integration
Developed a secure, scalable backend with Firebase for real-time alert notifications and data storage, improving response times and reliability while ensuring data privacy

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