NIDHI JADHAV

[email protected] 9082108998 Mumbai, India
LinkedIn: https://www.linkedin.com/in/nidhi-jadhav-6532a21b8/

PROFESSIONAL SUMMARY

Results-driven Key Account Manager with a proven track record in building strong client relationships, negotiating high-value contracts, and driving business growth. Skilled in identifying market trends, understanding customer needs, and developing strategic plans to boost sales and retention. Known for delivering innovative solutions to complex challenges and making a measurable impact through effective communication and partnership management.

WORK EXPERIENCE

Key Account Manager | B2B Enterprise
07/2024 - Present
Beco , Mumbai
Manage a portfolio of over 110 key accounts, ensuring strong relationships, and consistent engagement with 70+ active clients.
Oversee revenue streams of approximately ₹45 lakhs, focusing on client retention, upselling, and sustainable account expansion.
Lead client relationship management by proactively addressing issues and delivering tailored solutions aligned with client needs.
Successfully onboarded and supported major clients such as LTI Mindtree, Accor Group, McKinsey, FIS Global, ICICI Bank,and others, strengthening BECO’s B2B portfolio.
Develop and implement strategic account plans to maximize client satisfaction, drive upsell opportunities, and expand existing accounts.
Maintain regular communication and follow-ups to ensure client expectations are met, and identify opportunities for value addition.
Collaborate internally to coordinate service delivery, and promptly resolve client concerns.
Business Development - Project Head
01/2023 - 06/2024
Synnex Business Media , Mumbai
Engaged with C-level executives to establish and nurture strong professional relationships, fostering trust and collaboration.
Contributed to marketing and branding strategy by driving campaigns and initiatives that enhanced brand visibility and expanded market reach.
Provided strategic insights to support sales and business development efforts, aligning initiatives with market opportunities.
Conducted comprehensive industry and market research to guide informed and data-driven strategic decisions.
Led cross-functional teams on four projects, delivering training and mentorship to onboard and develop new team members.
Managed client communications, including calls and follow-ups, to facilitate deal closures and achieve revenue goals.
Delivered compelling product presentations, clearly articulating value propositions to diverse audiences.
Successfully oversaw multiple projects simultaneously, ensuring timely delivery and maintaining high standards of quality and efficiency.
Pre-Sales Executive (Project - Swastik Developers)
06/2021 - 09/2022
Megaplex Prime
Managed inbound and outbound sales calls, lead generation, and client engagement.
Conducted site visits, presented project details, and facilitated deal closures.
Handled social media promotions, creating advertisements and marketing content.

EDUCATION

Bachelor in Vocational Education (REM)
01/2023
Ramniranjan Jhunjhunwala College of Arts, Science & Commerce , Mumbai GPA: 9

SKILLS

Technical Skills: Key Account Management, Account Growth, Lead Generation, Market Analysis, Competitor Analysis, Marketing Campaign Planning, Brand Strategy, Revenue Expansion
Soft Skills: Negotiation, Presentation Skills, Team Leadership, Mentoring, Client Relationship Management, Communication, Strategic Thinking
Other: B2B Sales, Upselling, Deal Closure, Customer Retention, Enterprise Sales

ACHIEVEMENTS

Employee of the Month - Synnex Business Media (September 2023) for highest revenue generation (₹14.5 Lakhs).
Highest Walk-Ins and Deals - Megaplex Prime (March 2022) with 57 walk-ins and 4 closings (₹7.6 Cr+ revenue).

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